U.S. Naval Hospital Yokosuka — Local services in Yokosuka

Quite literally the worst place I’ve ever spent time unfortunately it was for Mental Health and this place ended up making my Mental Health much much worse. I have intestinal issues and a lot of the food I could not eat. They refused to let me go down to the mini neck to get me something that I could actually stomach. Multiple times for multiple hours. I was left alone unattended. When you are trying to get a sleep, good luck you won’t get any. It is extremely noisy. We’ve even had doctors come in here randomly playing the ukulele thinking that it will soothe the patience. All it does is end up making us more in distress and angry and unsettled. If I could give this place zero stars I would and I am someone who has no support. I’ve been abandoned by my husband. I have absolutely no support so I’m going through this chaos alone. I’m also a disabled veteran so you can imagine this is making me absolutely much worse, especially without my service dog of which my husband has stolen from me. I don’t know what else to do. A lot of the doctors & orderlies here….Do not listen to you…. You can’t really speak too much it about the place. They will ask you to take any other videos or post down. They really don’t want you to know what goes on here.. I predict by the end of my stay here I will probably be exceedingly emaciated because of the food that I cannot eat here. The only thing I have been managed to stomach is some of the fruit because at least that is fresh. The rest of the food is either stale crunchy when it’s not supposed to be or it does not taste at all like it looks carrots are supposed to taste like carrots not really anything else… the only thing food wise I would say is decent is the coffee but many times I have told the staff here that I am lactose intolerant and they still feed me regular milk. There are lunch menus but a lot of times they will forget to give you a lunch menu so you can fill it out…. And it’s those times they often get your orders wrong and give you whatever. I would say if possible do not end up here pretend you’re OK. I know that is a terrible thing to say, but as someone who has also been in a psychiatric facility abroad I will say this is by far the worst one I’ve ever been in… and the one abroad didn’t even speak English, but still managed to do better… I’m so sorry for anyone who will unfortunately stays here… this place feels more like a frat house and less like an actual hospital that cares about your mental health and well-being. If I get in trouble for posting this, I get in trouble, but I think for future people it is important for you to pretend to be OK. You do not want to end up here. I don’t know where I will be next every time I speak out about this I end up getting more and more in trouble. I’m so sorry to people who have had a rough time before and currently here. All I can offer you is just my own personal experience of what I’ve been through being here twice. I think they would rather you be constantly drugged up so they don’t have to deal with you as much. I’m so sorry at least I wanna say I hope the medication works for you. It didn’t really work...

The most lacking ER experience I have ever had. They took triage information via loudly from across the room in front of other patients. Luckily, I was there for my 3-year-old son who doesn't have a concept of privacy. The nurse and doctor were great. However, the individual who triaged us was incredibly unprofessional and impatient when taking my son's temperature. Another health care personnel came in after the appointment had finished and we were being discharged and hooked him back up to the blood pressure machine for seemingly no reason as she fumbled to do so.

After being discharged and told that nothing was wrong, my son later got worse. I had an over-the-phone pediatrics appointment which was great. I was told during this appointment that if he developed a fever again to bring him in. The appointment line was closed and was transferred to the ER. After explaining everything, the woman on the phone's response was "so... what exactly is your question?" The same woman who hooked him up to the BP machine at the end of his last appointment. She was more than unhelpful to a laughable degree. She gave me two numbers to the nurse's hotline, both of which were "no longer in service" and different from those provided via the hospital quarterdeck.

Again, other than the one RN and doctor who saw us, no one else could be bothered. I would expect more from an ER staff who at the time was servicing a whopping 2 other patients.

-Unorganized -Terrible bed-side...

From the Emergency Room team who acted swiftly and gently during the initial stages, to the Maternity/Infant Unit (MUI) who provided us not only with medical care, but with heartfelt emotional support, we felt seen, heard, and cared for every step of the way.

To the amazing Patient Admin staff, thank you for guiding us with patience and clarity through the paperwork and processes we never imagined we’d have to face.

And to the Decedent Affairs Office, thank you for handling everything with such dignity and grace. Your empathy and guidance brought us comfort during a time of unimaginable grief.

Special thanks to the doctors, nurses, and staff who went above and beyond not just for us, but even for our dog, Oreo, who was also treated with kindness. We will never forget your service and compassion.

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