My mother in law wake was held here. Why i put 1 star, this star is for the ladies that serve tea and coffee. They did an excellent job serving drinks to the friends and relatives. Appreciate their attitude and respect towards my mom, family and relatives.
The person in charge of guiding the visitors to pay respect what to do when they came in, where to stand, what to do next always disappeared and not there to guide for 1st and 2nd day. Only once a while came in do somethings without even telling us. It was like normal for him to walk in and out then do something at the coffin there. at least tell us what you were doing or going to do. We brought in some food for our friends and relatives coz they were specially cooked, not in trays but plastic containers, the management asked us to top up extra. On final day the children wore socks and suppose to walk without the shoes to sent away our mom, but was told can wear them! then why do we pay for the socks? we can just wear our shoes. Alot of those ceremonial ritual was simplified or not attentive. During final day praying, they use plastic fruits and cakes. Did we pay money for them to have them use plastic so that they can recycle them and reuse again for other people's ceremony? If you are afraid of food wastage, you can ask us to take them home to eat. We would love to eat them as it will be the blessing from our mom. At the end of the ceremony when we had to change to normal clothing, that person who disappeared all that 2 days lost our clothing that we all handed to him earlier. What were you doing during these while? sleeping or looking at your hp? Luckily he manage to find all our clothing after 2 hours that he claimed was mixed up and taken home by other group of deceased family. Overall, i felt that this center ceremonial very rush, no guidance (if this is first time then you will not know what to do next coz no guide person there to help), no warmth and no attention to details. just normal day job, after ceremony off you go, next! IF YOU WISH TO ENGAGE THEM TO DO YOUR LOVE ONE'S CEREMONIAL, BETTER...
Read moreYour security attitude is "excellent." My dad's friend had a funeral here, and the two remaining empty spaces in the basement parking lot were obstructed.
The security guard told me that one of the empty space was reserved parking,only these numbers can park, and the other was only for BOSS.(*Forgot to mention: It was Sunday night, almost 8 o'clock.) Then a man came out to get ready to leave, and I asked the security guard, can I park over there?He said NO, tell me to leave.
I had no choice but to leave the basement parking and stop at the entrance, thinking where should I park, then the security guard suddenly came over and said there was a car leaving and you could park there.That's the space I just asked.
Are your security guards awake?This attitude of work...
Read moreHave been here 2 times for my parent. A grand memorial center, one stop service from funeral to final resting arrangements. Definitely not cheap, so many hidden additional prices, so be well-prepared to give our love one, the best final journey for them if can afford. But, I'm really happy of their professional services.
Only complaint is their parking lots....not sure when they doing to expand it? Very spacious and free but not organized. As they knew their parking lots, very limited. Should be open-up but blocked everywhere. Given a very narrow road for 2 ways, really not professional parking attendants. Pls overlook on this parking...
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