Fun overshadowed by heat, mess, and safety concerns at Tinitin Town
The kids initially had a blast at Tinitin Town, but the fun slowly melted away as the temperature soared at midday. By noon, everyone – kids and adults alike – crammed into the only air-conditioned room, the visual art lighting space.
The staff seemed more like spectators than supervisors, casually strolling around the play area downstairs while chaos reigned in the kids' kitchen. Messy spills and scattered toys were left unattended, forcing parents to step in and clean up to create a safer, more pleasant space for their children. This is unacceptable in a kids' play area, especially considering QHSE (Quality, Health, Safety, Environment) standards.
Taking a page from Kidzania's playbook wouldn't hurt. Dedicated staff at each play area, both indoors and outdoors, would ensure active supervision and cleanliness. Rotated play sessions with designated cleaning breaks would keep the space pleasant and germ-free, enticing parents to return with their kids.
Another baffling choice: the ear-splitting dinosaur zone nestled right next to the kitchen. The constant roars and special effects terrified my little ones, and I can only imagine the anxiety it caused for children with special needs. A quieter space like the kitchen should be a safe haven, not a battleground for T-Rex soundtracks.
Finally, safety checks in the slide area need immediate attention. Worn-out climbing pads exposed sharp materials, and I even found myself stepping on bare wood instead of a protective pad while helping my child climb. The staff, with their abundant free time, should be tasked with frequent inspections of the entire play area, not just the ground level. QHSE should be their top priority, not just a slogan on the wall.
This feedback isn't meant to tear down Tinitin Town, but to offer crucial advice for improvement. Today, it's me raising concerns; tomorrow, it could be another frustrated parent. Implementing these changes will create a fun, safe, and truly parent-approved playground that will have families flocking back for more.
I hope this constructive criticism is taken seriously and leads to positive changes at...
Read moreVisited TiniTin Town recently with the kids — it’s a decent indoor playground with various play areas to keep little ones entertained for a couple of hours. However, a few things to take note of before you go:
✅ Paid parking is available nearby, which is convenient though it would’ve been nice if parking was included considering the ticket price.
✅ Socks are compulsory, so make sure to bring your own or be ready to purchase a pair at the counter.
⚠️ The playground is not air-conditioned. It gets quite warm inside, especially if it’s a busy day. For the ticket price, which feels a little on the pricey side, I would’ve expected better ventilation or air-conditioning to keep the environment more comfortable.
Overall, a fun spot for kids but parents might feel it’s slightly overpriced for what’s offered — mainly due to the lack of air-conditioning and extra costs for...
Read moreSpacious and lots of fun for kid. We went on a weekday morning, not crowded at all. RM13 day pass for my 2yo daughter + a free adult. They have a counter but don’t allow to buy ticket. Needed me to register on website on the spot so that I can buy ticket online. If you need every customer go through this, then please improve your website speed. What a waste of time. Initially thought my parents can dine at the cafe while waiting however even if they don’t play, they are still required to purchase admission ticket which is RM8 for an additional adult. We find this a little strange to not play but still pay for the admission even if they want to dine at the cafe hence, they decided to go somewhere else and makan. Anyway my 2yo daughter still had fun at...
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