NUUP Spa Playa Mujeres — Local services in Quintana Roo

We had a fantastic stay at Atelier for our honeymoon.

My only criticism is regarding NUUP spa. Although I had one of the best massages ever with masseuse Vanessa, the “one hour” hydrotherapy session was not enjoyable. The staff rush you through this “one hour” session. My hydrotherapy session lasted less than 25 minutes, with the remaining time being suggested to be used in the pool… If I wanted to use the pool, I would have just went to any of the main pools. I understand hot and cold therapy, but staff for this session was extremely pushy and fast, just trying to get you through and out of the session ASAP while hounding and hovering over you. It was not relaxing or enjoyable at all. Not to mention with all the oil and scrub on my body, I was not offered a shower nor a bathrobe, when many of the other ladies at the spa were.

Not to mention, the comments and feedback card was given to me to be complete right after the massage, instead of after the full experience. This is a shady practice to me and the comment card definitely would have been edited to reflect my...

Exceptional Couples Massage, but Hydrotherapy Could Use Improvement!

My husband and I were staying at the hotel for our honeymoon and booked an 80-minute Swedish couples massage. Veronica and Vanessa were our massage therapists, and they were absolutely amazing! The room was well-appointed, neat, and clean. They both did a fantastic job explaining the process, and my husband and I agreed it was the BEST massage we’ve ever had! We would definitely book with them again—five stars for sure!

However, I do want to note that hydrotherapy is included with all massage bookings. We’ve done this previously, and while the area is very clean and well taken care of, I was a bit disappointed with the experience. The men and women are separate for most of the process, only coming together at the end in the wellness pool. I often felt left to navigate the experience on my own, which was a letdown. I’d give the hydrotherapy a solid three stars overall.

That being said, the massage itself was top-notch, and I highly recommend Veronica...

This review is for Samantha, who gave me a deep tissue massage, which turned out to be one of the best massages I’ve ever had in my life (and I’ve have over hundreds from the best RMTs all over the world)!

The whole experience is amazing and well worth the price (which is more than double what you’d normally expect from say Canada). You start with a whole water circuit that’s guided, Astrid was amazing and tentative (amazing personality, attention to detail, caring, gentle hands when she lifted the cucumber slices off my eyes in the sauna) and the whole experience is super calming and relaxing.

Samantha has incredibly strong hands and knows what she’s doing. She found my knots and worked on them and I felt so good afterwards. Amazing and I would return...