The place looks good and seems clean enough. The girl that washed my hair was nice and did a good job. but it stopped there.
For some reason they wash your hair before consultation with the hairdresser. I thought this was very strange as the hairdresser doesn't look at your hair in its natural state to assess how to cut it. Then after the hair wash the hairdresser didn't even try to consult me before trying to cut my hair!! I had to stop her before cutting my hair to tell her what I want - I mean what was she going to do? Did she magically read my mind? Sadly no. I explained what I wanted and showed her a picture and she seemed to understand. She was very slow at cutting my hair and I thought she was just being careful, I now know it was because she's still learning, not an expert. I stopped her a few times to again tell her what I wanted. She kept saying yes but she did not understand... We had to get other staff to interpret... Anyway after a lot of stress of trying to explain, my hair cut looked okay but it's still a little uneven so I'll have to go somewhere else (Singapore or Bangkok) to get it fixed. In addition there was no heat protectant used before drying or curling my hair so very little regard for the health of my hair.
When I paid I saw that the price was for a stylist (no wonder she didn't understand the term "texture") when I explicitly requested a manager/senior via Facebook messenger to (try) get someone that knew what they were doing. I couldn't believe they just ignored my request, such terrible service that you can't trust. I’m glad I decided to try a haircut first before getting balayage and colour and destroying my hair in the process.
Unfortunately I don’t recommend this place for expats/English speakers unless you want a simple haircut or you’re happy with an uneven haircut. But at least the cheap price reflects the...
Read moreTotally unimpressed with their service and quality. The saloon is overpriced and overrated. I got the argon oil treatment for my shoulder-length hair. I had to wait for more than 1 hour and wasn't even offered a bottle of water unless I asked for it. I did my hair treatment with the senior and she didn't even check me properly. It wasn't the worst part. What happened to my hair after the treatment was so horrible. When they straightened my hair, it got burned near my roots and that senior staff didn't even tell me what happened. She told me that my hair is so damaged and need to be cut. It wasn't that bad before since I do nothing with my hair. Just some fuzzy hair. However, after that treatment, my hair becomes so tangled, rough, hair loss, and flat. The treatment is also considered pricy and my hair even got damaged thanks to that treatment. Will never go to that salon again.
(Update) I edited as I cannot reply to the owner's response. The service date was 23 October 2022. I went to Inya Branch around 2pm. I don't know the name of the stylist since the branch manager I would like to do was unavailable at that time and I did it with random senior staff. My damaged hair were totally ruined and I had to cut out all so you can't...
Read moreDisaster. Went there for straight perm. First, they did not provide the salon cardigan so my clothes were exposed to potential contamination by the chemical the whole time. I asked for it but they did not have it. Second, you should not apply the perm chemical directly to the scalp, which they did. The result: hair really stuck to the scalp for the first few weeks. And then because the chemical affected the hair to curve like 90 degree after my hair grew...
In the end i didn’t even bother to go back to claim. Because they would certainly make it worse.... if not normal. Came back to Korea to fix it. My designer told me that this is really the worst straight perm result. Lol... don’t go here for straight perm unless you want to have miserable time when you comb...
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