Golf Warehouse Superstore - Hamilton — Local services in Hamilton

I usually shop at the golf Warehouse and got my last set of clubs at the Eden Terrance store, however my last experience with this store has left a sour taste in my mouth.. xmas eve got what we wanted and when asking about if there was a boxing day sale was told no and if there was he didn't know( the manager Richard) ..that night received and email telling us 20-50% off and worked out we could of saved $100...boxing day tried to return for and get discount (things were still unused) and got stonewalled and saying we don't do that... Update!! Rhys the CEO contacted me and made good on his offer so i have changed the rating from a 1 to 4 to reflect this...

Having had a club fitting experience at another local provider I had almost purchased a new set. When I tried to negotiate some additional discount on what was a large purchase I hit a wall. On a whim I dropped into the Hamilton GW Store and asked them could they do a fitting for me. They were only too happy to help. I went had a great experience, much more interactive in terms of swing and ball dynamics. I took some advice, settled on some clubs. They provided a great price point, threw in a bag, a dozen golf balls and a hat. Great team led by Rich and a shout out to JJ for the club...

I bought a golf set and trundler for my wife on our 40th wedding anniversary, but unfortunately my wife was found to get a frozen shoulder. Our GP recommended not to do golf and it would last as long as two years.

We asked a refund having explained the situation, and it had been just two weeks since we had bought it and they were neve used, but the CEO refused without taking the situation into any account in a very rude way. He did not show any compassion towards a person in a dire situation.

The attitude the CEO had shown indicated the business would disappear from...