Hunter Home Wairau Park — Local services in Kaipātiki

I bought a bookshelf and got it delivered to me. When it was finally delivered to me - it was wobbly. When I asked why it was wobbly - I was told it was always wobbly and I should lean it against the wall for extra support. Upon checking the condition of the bookshelf I noticed that there were five screws missing from the bookshelf as a result I had a wobbly bookshelf delivered to me. I was very concerned as this could be a significant health and safety issue if the bookshelf falls and hurt someone. When I contacted the store manager (AZIM) - he promised he would contact and call me back, which did not happen I had to constantly reach out to him to mediate. I finally got a phone call and he asked me to buy screws myself from Bunnings Or mote10, but I couldn’t find them as they are not widely available . Azim the store manager has then told me he would send them to me but haven’t heard anything back and he is now ignoring my email and text messages. I am so furious with this company and Azim and I would never purchase anything from hunters. I will now have contact consumer protection to resolve this issue ! There is no customer service whatsoever and I will lodge a formal...

My elderly aunt is very happy with her new armchair, it's gorgeous and so comfortable. Suzie and Ellie went out of their way to assist us and get exactly what she wanted quicker than normal (just before Christmas!). Long story, but they even went off walking to a different shop that we mentioned we'd ordered something from all because my ditsy aunt gave them an incorrect phone number derr!. Would highly recommend this store, it's not just the high quality of the products but also these two ladies are...

A very positive experience at both Link Dr and Mt Wellington stores. Staff keen to listen, advise and provide furniture solutions. No pressure or rush. Very keen to do a deal that works. We bought a lounge suite a 2 chairs. Hunters are the more 'upmarket' trading arm if LazyBoy. (more modern styling) The Mt Wellington store has conjoined large showrooms of both product lines. Good parking at both stores. Prices very competitive. N Z...