I am delighted to share my exceptional experience with Frano from Chargemaster, the electric car charging provider company. Frano's remarkable communication skills, unwavering hospitality, and remarkable patience deserve recognition and praise.
From the moment I contacted Chargemaster with my unusual car charging issue that required a Type 2 AC charger, Frano stepped up as a true professional. His depth of knowledge and expertise in charging types was immediately apparent. He took the time to thoroughly understand my specific requirements and patiently explained the nuances of the Type 2 AC charger, ensuring that I fully comprehended the charging process.
What truly sets Frano apart is his exceptional communication skills. He effortlessly conveyed complex technical information in a clear and concise manner, allowing me to make informed decisions about my charging options. Frano's ability to break down complicated concepts into understandable terms was truly impressive.
Throughout our interactions, Frano demonstrated unparalleled hospitality. He was genuinely attentive to my needs, making me feel valued as a customer. Frano's friendly and approachable demeanor created a welcoming environment, fostering a positive and memorable experience. He went above and beyond to ensure that all my questions were answered, and I left each interaction feeling completely satisfied.
Frano's patience was truly commendable. He took the time to understand the unusual issues my car presented and worked tirelessly to accommodate its specific requirements. He meticulously explored different charging solutions, considering every aspect to ensure that my car's needs were met. Frano's dedication and persistence in finding the best solution for me were truly remarkable.
In summary, I cannot express enough gratitude for Frano's outstanding service. His excellent communication skills, warm hospitality, and unwavering patience transformed what could have been a challenging situation into a seamless and enjoyable experience. Frano's expertise in charging types and his commitment to customer satisfaction are truly exemplary. I highly recommend Frano and Chargemaster to anyone seeking electric car charging solutions, knowing that they will receive exceptional service and...
Read morePoor product and rude service Purchased a portable charge master classic. It stopped working and the fault light was on. My pregnant wife returned it to the store. We charge the car under a carport. The manger told my wife that these units aren't to used outside! Then belittled her by saying would you charge your phone outside! This looks like an outdoor unit and has an outdoor plug.I doesn't say only use indoors for charging. Very unhelpful and poor product description. So if you want a portable car charger that can be only used indoors such as a garage it maybe ok. Avoid if you need to...
Read moreWe bought the type 1 extension cord, not available in Australia at least at this length of 6 metres. After a just short of a month the cord stopped working.. I sent a message and without a question or comment it was replaced.. very happy not another business claiming they'll take responsibility if there are functional problems, they instantly jumped on it.. no issues with...
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