I recently visited Franck Provost and I have to say, it’s the best salon experience I’ve ever had! From the moment I walked in, I was greeted with warm smiles and a level of hospitality that immediately put me at ease. The atmosphere was filled with such positive energy – you could feel the passion and care radiating from every member of the team.
I initially went in for a simple haircut, but as I saw the attention to detail and quality of service, I couldn’t resist indulging in a full package of services. Leyla, my hairstylist, was exceptional. She took the time to understand exactly what I wanted and gave me the most incredible wash, cut and blow-dry. My hair has never looked better! The precision and expertise she displayed left me completely in awe and I knew then that this would be my go-to salon from now on.
Rania, who handled my manicure and pedicure, was equally amazing. Originally, I only planned for a pedicure, but seeing her meticulous approach and dedication made it impossible not to stay for the manicure as well. She worked carefully and flawlessly, ensuring every detail was perfect, leaving my nails looking stunning.
The true star behind it all, however, was Rihab, the owner. She went above and beyond to make sure I felt comfortable and cared for throughout my visit. Her passion for her salon and commitment to top-tier customer service are truly inspiring. It’s rare to find someone who cares so deeply about each guest’s experience and Rihab embodies that fully.
Overall, the salon exceeded every expectation. I came in skeptical, wanting to find the best and I’m thrilled to say I made the right choice. The salon went over and beyond by giving me the time and attention I needed, even though it was closing time—they didn't rush me at all! Thank you to the whole team for making me feel so special! I’ll definitely be coming back – Franck Provost in Riyadh has set the bar...
Read moreI had a truly terrible experience at that salon.
I booked for a gel manicure and regular polish pedicure for 5:30PM. I received confirmation from the salon reception that my appt was confirmed for 5:30PM. Then 45 minutes before my appt time, I received an automated email telling me that the appt was rescheduled to 5PM. I reached out to reception on WA to confirm if it was changed. And was told no, it was still for 5:30PM.
When I arrived, I was told to have a seat. After waiting 30 minutes, they told me that my appt was scheduled for 5PM, but that they would get me in. Thankfully, I had the proof of my conversation with the front desk. But I didn't appreciate being made to feel as if it was my fault. And being forced to wait until 6:15PM for an appt booked for 5:30.
I only ended up getting a gel manicure. And had to have one hand fixed due to the gel "pooling". I will say the manicurist did her best to fix it.
However, I can't recommend this place based on my first and what will be my...
Read moreI recently visited Franck Provost and had the pleasure of getting my hair styled by the talented Arwa. From the moment I walked in, I was greeted with a warm and welcoming atmosphere. Arwa took the time to listen to my preferences and gave expert advice on what would work best for my hair type and face shape.
The results were beyond my expectations! Arwa’s skill and attention to detail are truly remarkable. My new hairstyle looks fantastic, and I’ve received so many compliments. The entire experience was top-notch, from the excellent customer service to the relaxing ambiance of the salon.
If you’re looking for a professional and friendly hairdresser who delivers outstanding results, I highly recommend Arwa at Franck Provost. I can’t wait for my next...
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