First time when i visited i had an amazing experience with Mina Moroccan bath and Grace pedicure. But my second visit was very disappointing and unacceptable. First of all the receptionist lady with the glass was very slow , when i say slow means extremely slow , and i was trying to explain that have a headache, please can i just pay ? She didnt even paid attention. Second disappointment was the supervisor Hayat , while i paid for manicure and pedicure with spa and scrabbing , she didn’t inform the nail technician that she need to do full service, so Cherry the nail technician was doing for me very basic dry service, then when i told her , she said that we dont do that. There i got upset, then had to go by myself to the reception and double check, they said yes you paid for gelish removal, then new french gelish and plus spa mask and hand scrubbing . All these headaches was from Hayat , there is no any excuses to do these kind of mistakes. Plus i did not like Cherry’s work and her attitude. She was rude , and talking about me in her language to her other colleagues. I work in beauty salon , but decided that day to pumper my self as a client , but it was a mistake. And Cherry is not qualified for gelish , after 1 week my nails started to see a lot of mistakes. If i will come again i would love to have Grace only , she is very professional and amazing personality...
Read moreOne of the worst experiences ever. The hair dye lady decides on the colour on her own without consulting the client. They don’t shampoo the hair or add any conditioner after dying the hair. Everything on their social media platforms is nothing but lies. Standing at the reception takes for ever, as there’s one person in charge of talking to clients, payments, answering the phone and taking clients’ temperature. Though people are well- behaved, but their work suck big time. It’s such a terrifying experience and I paid SAR805 to ruin my hair. I guess the picture shows the level of professionalism in the place. الصبغة بالطشط And while there, a client was complaining that her treatment did not work as promised and the had to re-do it...
Read moreI had an incredible Head Spa treatment and it exceeded all my expectations! Sharifa was the one who took care of me, and she was absolutely amazing—gentle, professional, and very skilled. The entire experience was relaxing from start to finish. My scalp felt deeply cleansed and detoxed, and for the first time in a long while, it felt like it could breathe again. My hair was left soft, refreshed, and smelling fantastic. Sharifa used the perfect combination of massage, steam, and nourishing products. I left feeling relaxed, recharged, and with a healthier scalp and hair. Highly recommend this service and especially Sharifa—she truly has a...
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