Virgin Active Gym Beacon Bay — Local services in Eastern Cape

Incompetent manager, the rules state that a mask needent cover your mouth and nose when vigorous training or activity is being conducted, however the "so called manager had the audacity to tell use to put our masks on while on a 5th set of leg press. My wife (who just stood up off the machine for not more than a minute was catching her breath at a heart rate of over 140bpm when the manager abruptly and rudely insisted and argued she place it over her nose an mouth. Rather than being motivated to continue training she just felt like going home because of the rude, incompetent manager. ) Its quite frankly embaressing that such a person is in charge of a health and fitness center, when good public relations and knowledge of the rules is surely some of the requirements. Other members also complained about the manager telling them to wear masks while vigourously lifting heavy weights. Resting for a few seconds during a training set still constitutes vigorous exercise as oxygen is needed to replenish the exhausted bloodstream. Besides the fact, No one can argue that not wearing a mask during a period of resting between sets is more "dangerous" than a full actual set of any particular exercise without a mask.

Get a new manager or train the one you have. Awaiting...

As a former employee of Virgin active as well as a former member i understand why we have rules in place and why they should be followed however there are some cases where you can use your discretion based on the circumstances.

I was waiting for my wrap at kauai and needed the bathroom but was refused entry as its a members only club.its not like I was someone off the street wanting to steal or break something .surely u can apply human decency?

Absolutely horrified that I was not allowed to use the bathroom. Its not like its something that is in your control.

I was thinking of joining again but this ridiculous scenario just convinced me to stay away and not be supportive of people that cannot even support a...

It's very annoying to get to gym and there are no treadmills available because half are blocked off. It's not necessary to block two off next to each other. Whole rows of equipment downstairs can't be used. It's totally unnecessary to block 4 bikes in a row. The only elliptical trainer of its kind and some treadmills are blocked off because of 'the roof'. For heavens sake move the dammed things then. There's plenty of space upstairs to space the treadmills but they'd rather block them off. We pay a lot of money for the gym and expect to be able to use the...