Burger King Beacon Bay (Drive-Thru) — Restaurant in Eastern Cape

After the frantic opening of EL's first Burger King things have settled down and the serious business of keeping this brand alive in EL is now ongoing, I still pop in once a month for their Whoopers and other items, what I have observed is contrary to other negative comments I still find the burgers to be tasty and much bigger than most of their rivals, and I even think the quality of their chips have improved, waiting time for your order is reasonable even when they are busy, the front line counter staff seem to be on the ball and know the menu really well and the grillers and back staff keep busy and look focused on putting your order through at speed, I definitely will carry on supporting them if they can maintain the level of service...

I am utterly dissatisfied with burgar king. I went in today asking for 2 junior cheesburgar wapers Without mayo and garlic and I made it very clear that I Did not want those specific things on my burgar yet they still put it on and they didn't even put Cheese! On a cheeseburger. I then asked them for a loaded fries with NO jalapeños. And I Somehow ended up with jalapeños. And we're out of Nutella. Food tasted okay but the lack of understanding and effort put into our order honestly ruined it. The counter person that placed out order was very non responsive and didn't quite understand what was being said mater of fact they didn't even listen to us and our order. Definetly loosing a...

We have just had the worst experience with this Burger King , first the lady taking the order completely messed up the order , once requesting to double check the order , making sure it was corrected and then paying we discovered that it was completely incorrect and had been over charged , we then requested the refund back into the card , which was denied and we were only allowed to take cash . We then collected our order drove all the way back to west bank to discover the order in the bag was wrong , we then had to drive all the way back to just get one item , with very little remorse or compensation for time and fuel ..

Highly...