Woolworths Ballito Lifestyle Centre — Local services in KwaDukuza Local Municipality

I visited Woolies in Ballito Lifestyle today and I usually have a problem with my bank card at this store.

I purchased my stuff and proceeded to the cashier to pay. When it was time to pay, I presented my card and went through the transaction process to which my payment was not going through. I explained to the cashier this usually happens at this store only! I sometimes swipe the card 3/4 times then the payment goes through. Further, I just used my card to make a paymentat another store so it was working perfectly fine. The cashier being very friendly and helpful, asked if I would like to use another card machine to which I agreed.

The cashier called for a lady whom I don't know if was a manager of the store or supervisor as she did not greet me, introduce herself or even acknowledge me. The cashier explained the situation and then this lady takes my slip to another cashier without even telling me to come along. I followed her to the next cashier and proceeded with my payment.

I entered my pin into the card machine, it stated transaction processing then requested that I enter my pin again. I mentioned this to the lady who asked me to remove my card and redo the entire process. I agreed. She then went on to ask if I am choosing the right option when processing my card as if I never used my card before or don't know how to use my card. Eventually the payment goes through at that till. However, nor the cashier or the lady mentioned that payment was successful, I am standing there like an idiot wondering if the this time the payment went through. I had to ask the lady and cashier if the payment was successful or not. The cashier replied it was fine. I then stated to the lady why is it that it's only at this store that my card does this which is embarrassing. She just looks at me, shrugs her shoulders and walks away.

No apology nothing for the inconvenience and embrassment caused to me. If a customers card usually declines, it gives a code such as 91 for insufficient funds or no network. They refused to tell me what the code number was stating it is just declining! Clearly fault on their side if my card eventually went through with the payment.

Woolies Ballito Lifestyle your management etiquette and style is extremely poor! I visit other Woolies stores and dont ever have a problem with my payments. Further, my bank confirmed my card is in good...

Woolworths at Ballito Lifestyle Centre

Overview

Nestled in the heart of Ballito, Woolworths at Ballito Lifestyle Centre offers a premium shopping experience, combining high-quality groceries, fresh produce, and a well-curated selection of household essentials. Known for its clean and organized layout, this Woolworths store maintains the brand’s reputation for excellence while catering to the needs of both locals and visitors.

Location & Accessibility

Address: 445 Ballito Drive, Ballito Lifestyle Centre, Ballito, 4399

Trading Hours: Open daily from 07:00 – 19:00, making it convenient for early morning and evening shoppers.

Parking: Ample parking is available at the Lifestyle Centre, ensuring easy access for customers.

Shopping Experience

Fresh Produce & Groceries: The store is well-stocked with high-quality fruits, vegetables, meats, and dairy products, maintaining Woolworths’ commitment to freshness.

Customer Service: Good store’s cleanliness and product variety, occasional delays in stocking items.

Specialty Items: Woolworths Ballito Lifestyle Centre offers unique food selections, including venison and seasonal produce like asparagus.

Challenges & Areas for Improvement

Need to manage their expiry dates of products on the shelves.

The café is a mini coffee shop.

Final Thoughts

Woolworths at Ballito Lifestyle Centre remains a top-tier grocery destination, offering a clean, well-stocked, and convenient shopping experience. While there are minor service and pricing concerns, the store’s commitment to quality and variety makes it a reliable choice for both residents...

We had an extremely disappointing experience at the Woolworths coffee shop, Ballito Junction. The staff stood in a little group chatting while we looked for a table and sat down. Eventually menus were put on our table, without a single word of greeting. I tried to order the miso chicken salad, and was told it can't be done because "this Woolies does not stock all those ingredients". I then ordered my 2nd choice of salad, to be told the same. It happened the 3rd time as well. So, 3 out of the 4 salads were not available. The only salad that could be made was the chicken & avo salad. So substandard, and extremely disappointing. It was our first attempt to eat there, and we will most certainly not be...