Kronans Apotek Västberga — Local services in Stockholm

The female presenting staff was incredibly rude when my wife went to pick up my prescription for Nebido. My wife said she was picking up a prescription for her husband but when the woman looked at my passport she went: You mean "her" prescription. My wife then explained that: no, my husband is a transman. To which the woman then continued to misgender me by saying: she's a woman. It says woman in her passport.

This is incredibly rude, transphobic, and unprofessional. It's also incredibly damaging to misgender trans people. I'm baffled at how insensitive and transphobic...

One of the worst apotek around. Always long lines. They don't have enough staff it seems. Staff tries to be nice and helpful but slowness takes over. Once they even gave me a wrong medicine so I had to find another open apotek at midnight. They should let someone else manage this one or simply close. Edit: 10 months later there is absolutely not any improvement. Only 1 pharmacist on a week day. Waiting for 15 minutes and still 2...

Dålig service, så oprofessionellt. Jag väntade i 10 minuter på min tur och när det väl skulle bli min tur var klockan 20:00 och apotek skulle stängas. Trots att jag sa att jag bara hade ett förnyat recept och att det skulle bara ta en minut så vägrade de hjälpa mig. Det var lång kö när jag kom in till apoteket, trots det fick jag inte informationen att de inte tar emot kunder efter kl 20:00, och personalen sa inget när jag tog ett nummerlapp. Är man inne på apotek så måste man få hjälp annars får ni inte släppa in kunder för att sedan kicka ut dem!...