China Medical University Hospital Emergency Room — Local services in Taichung

I'm not sure why this emergency department received such a poor rating. Our experience was very positive, and we were extremely grateful for the care given.

We were visiting Taichung from overseas in Dec 2022 when our 10 year old son developed a possible emergent condition in the late evening requiring immediate care. We were redirected from a clinic to another ER and then to CMUH. Despite the volume of patients the staff was attending to, we were quickly checked in, triaged, and directed to the Pediatric wing of the ER. My son didn't have any status in Taiwan, but the person checking us in was able to bypass this issue w/o much hassle.

Within 30-40 minutes, the ER physician evaluated us, got a hold of a specialist, and had orders written for the RN to complete. The specialist took us to bedside, examined my son, and went over the ultrasound that he was performing w/ us in real time. Thankfully, life/limb threatening issues were ruled out, and we were discharged w/ appropriate follow up directions and medications (The pharmacy is located within the hospital, steps away from the ER).

Overall, I was very impressed with the speed and quality of care at this facility. Kudos to the staff and physicians! Keep up the good work during these challenging times for the...

I had pretty bad headache and fever. And was collapsed for a while at 11AM. I decided to go to the ER at 4 PM, when my condition's better since I live by myself. However, the lady on the front desk was VERY RUDE. 口氣非常差. She knew that I'm a foreigner, but kept yelling at me in Chinese impolitely and blamed me for coming late to the hospital. To me, it's a very bad experience, especially I was sick and need a good treatment. Fortunately, the doctor and nurse are very nice and friendly. They treated me pretty well. I have no complaints during...

從一月中到二月中總是因為周末或者半夜身體突然不舒服才掛急診，一月那兩次是因為一整周的中耳炎吃抗生素完全沒好，然後半夜突然喘不過氣跟右側突然麻掉跟以及突然不能說話才去急診 (感謝C區的醫生跟護理師，人真的不錯)。

然後2/4整個人快暈過去去掛急診吊點滴，我那時候就已經全身痠痛、發冷、意識不太穩定了，尤其腳痛無力，吊了兩包點滴有比較好，但醫生還是覺得我只是單純的病毒性腸胃炎，可是我那時候就已經懷疑是B流了，2/7回去肝膽腸胃科看，胸腹部不舒服到差點暈過去，那天的急診醫生態度更差，光三天白血球就從3900掉到3500，HCT只有37，然後你跟我說是普通的病毒腸胃炎？還威脅我說你要留觀可以啊，這邊病毒一堆，你以為我想留觀喔？我整個人虛到不行才這樣說的，最後開了止痛藥打發我走，吃了還更痛，真是謝了，我很清楚知道病毒性腸胃炎不會給我精神方面的問題，以及全身莫名的痠痛。

最後2/10肝膽腸胃科回診 (莊世杰醫生) 原本也要把我當成精神疾病來看，我苦苦哀求他說我的全身異常疼痛跟腿部無力真的不對勁，我真的懷疑是B流，用額溫槍量出發燒到38.7趕快幫我快篩，晚上掛感染科醫生 (盧敏吉) 說這次流感快篩只有6成準確率 (A & B流都陰性)，而且我耳鼻喉症狀不明顯，表示那邊病毒不多，但症狀完全符合流感症狀，給了克流感才開始慢慢好一些。

不幸的是2/14第四天克流感吃完精神異常差點跳樓再送急診，這次送去E區，晚班的醫生救回來，後來精神正常後順便跟他聊一下，他說我一月那次大概就是A流併發中耳炎，後面不幸的再趕染B流，所以我才會從那時候開始一直畏寒、全身無力、腸胃不適、疲憊、晚上瘋狂做惡夢，都非常符合流感後的症狀。阿因為太晚吃克流感了，或者今年公費是台廠的，所以效果可能不是很理想，加上病毒可能已經傷到神經系統，以及我很衰的遇到了克流感的精神副作用所以才變成這樣。那天晚班的護理師跟醫生都非常好溝通，也很照顧我，謝謝你們。但晚班醫生明明說要白天要安排毒物科跟感染科會診，結果早班的醫師交接完只叫了精神科醫生過來，然後精神科醫生原本還要開abilify給我，曾經一顆就讓我連續兩周靜坐不能的精神科藥物，幸好後來沒開。

我知道我從一月初到現在一直跑急診，加上我有焦慮症跟猝睡症，很容易被當成精神疾病判斷，幾乎每一個急診醫生都跟我說你要不要回去跟你的身心科醫生討論。但當我知道我急性焦慮藥物對我的症狀完全沒幫助的時候，我就知道不對勁了，我不是醫療從業人員，只是身心病了四年，加上這段期間一直有在自我了解藥物的交互作用與副作用的病人而已，真的沒有必要把我當成神經病看待，我也沒有對你們大吼大叫，一次急診就1000起跳，急診人又多又吵，要不是因為狀況不對的時間真的太尷尬，不然我根本不想跑急診。

我根本不想浪費醫療資源，我身邊已經好幾個醫生朋友在抱怨醫療環境了，加上我真的非常需要健保來穩定我的猝睡症，我也知道急診最近真的很忙，但拜託別遇到有身心疾患的病人就先入為主的當成我焦慮恐慌發作之類的，我很清楚這跟其他疾病導致身體不舒服的差別。

給兩顆星是因為還是有遇到好的醫生跟護理師，謝謝你們，這兩個月我都還能盡量醒著去急診是我意志力撐著，我不是裝病，不然我真的幾乎每次都快暈倒了，以後真的需要急診...