Carrefour Hypermarket — Local services in Dubai

Disappointing Experience at Carrefour: False Advertising and Poor Customer Service

I had an extremely unpleasant experience at Carrefour that left me feeling frustrated and cheated. I had come across a promotional offer in their leaflet advertising a specific item at a discounted price. Excited about the deal, I visited my local Carrefour store, hoping to avail myself of the offer. However, what followed was a series of disappointments that made me question the integrity of Alfuttaim group and its commitment to customer satisfaction.I've photos of leaflet and product as a proof but unable to attach here due to no option available for same.

Upon arriving at the store, I headed straight to the section where the advertised item was supposed to be. To my dismay, I found that the item was not displayed with any indication of the promotional price. Assuming it was an oversight, I approached a store staff member for assistance. I showed them the offer leaflet and explained that I wished to purchase the item at the advertised discounted rate.

To my surprise, the staff member seemed unaware of the promotion and insisted that the item was priced at its regular rate. I was taken aback, as the leaflet clearly stated that the item was available at a lower price. I politely asked the staff member to check with a supervisor or someone in charge to clarify the situation.

After a few minutes, a man who introduced himself as Mr. Deepak, the team leader, approached me. I reiterated my request, showing him the offer leaflet once again. However, much to my disappointment, Mr. Deepak not only refused to honor the promotional price but also displayed an uncooperative and dismissive attitude towards my concern. He insisted that the item was not part of the promotion and that I would have to pay the regular price.

Feeling frustrated and deceived, I attempted to reason with Mr. Deepak by pointing out that the offer was clearly advertised and that the discrepancy was unfair to customers. However, he remained unmoved and uninterested in resolving the issue. His lack of empathy and unwillingness to provide a satisfactory resolution left me with a sour taste in my mouth.

As a loyal customer of Carrefour, I expected better treatment and honest business practices from the store. It is disheartening to see a company resorting to false advertising and then refusing to rectify the situation when confronted with evidence. Such practices not only tarnish the reputation of Carrefour but also erode the trust and confidence of customers like myself.

I hope that Carrefour takes this feedback seriously and addresses the issues at hand. It is crucial for them to uphold their promises and ensure that customers are treated fairly and respectfully. I am left deeply disappointed and reconsidering my future patronage of Carrefour, as this experience has undoubtedly left a negative...

Ranked as the premier supermarket in the city, this establishment boasts a plethora of commendable features that cater to the discerning shopper. Among its notable attributes is the readily available assistance provided by attentive staff members, ensuring that customers' queries and needs are promptly addressed. Moreover, the competitive pricing renders it a beacon of affordability within Riyadh, enticing thrifty shoppers with its compelling value proposition.

Distinguished by its expansive inventory, the supermarket offers an unparalleled selection of goods, spanning a diverse array of categories to satisfy even the most eclectic of shopping lists. Furthermore, the sprawling parking lot alleviates the perennial headache of finding a suitable spot, providing ample convenience for patrons.

However, amidst the superlative accolades lies a smattering of shortcomings. Despite its comprehensive offerings, the dearth of enticing promotions leaves something to be desired for bargain hunters. Moreover, the neglect evident in the electronic section, bereft of attentive sales personnel, detracts from the overall shopping experience.

A particular grievance arises during the holy month of Ramadan, where inefficiencies in the fruit and vegetable scaling area result in protracted wait times. Such inconveniences stand in stark contrast to the seamless self-weighing system encountered in other locales, fostering a sense of nostalgia for the expediency of past shopping experiences.

Yearning for a parity with its counterparts in Dubai, one cannot help but harbor a wish for Carrefour in Riyadh to ascend to similar heights of excellence. Despite its commendable attributes, the aspiration for continual improvement remains ever-present, beckoning towards a future where shopping transcends mere convenience and evolves into an...

My recent foray into Carrefour Supermarket was an encounter with consummate retail sophistication. The emporium's sprawling expanse heralded a cornucopia of consumables and merchandise, constituting an emporium of unparalleled variety.

The aesthetic symphony of meticulously arranged aisles resonated with an opulent aura, rendering the act of perusing a transcendental experience. The juxtaposition of products showcased an acute discernment in curation, indicative of a mercantile institution attuned to the nuanced predilections of its discerning clientele.

Navigating the labyrinthine layout, one is compelled to commend the logistical prowess underpinning the spatial organization. The taxonomy of goods, from comestibles to sundries, manifests a categorical precision that bespeaks a commitment to facilitating an expeditious and seamless shopping sojourn.

The culinary precinct, a gastronomic haven, evinces an eclectic amalgamation of global epicurean delights. The providence of exotic victuals and premium gastronomic accoutrements underscores Carrefour's dedication to satiating the epicurean proclivities of a diverse and discerning consumer demographic.

However, it is the personnel orchestrating this consummate retail symphony who warrant the most effusive commendations. Their paragon of customer service, manifested through affability, erudition, and an unwavering commitment to consumer satisfaction, accentuates Carrefour's ascendancy in the realm of superlative retailing.

The point-of-sale infrastructure, emblematic of technological acumen, is a testament to Carrefour's embracement of modernity. Seamless transactions, facilitated by cutting-edge payment modalities, culminate in an expeditious egress, affording patrons a superlative denouement to their...