Elements — Local services in Dubai

Elements Terrace Lounge, nestled within the opulent Atlantis The Royal in Dubai, offers an unparalleled experience that harmoniously blends ambiance, entertainment, and exceptional service.

Ambiance and Design: Upon entering Elements, guests are immediately captivated by its surreal outdoor setting. The lounge is artfully immersed in water features and encircled by dynamic fire elements, creating a mesmerizing atmosphere that stimulates the senses. The seating arrangements are thoughtfully designed to provide comfort while allowing patrons to fully engage with the surrounding beauty. 

Entertainment: A highlight of the evening is the Fire and Water fountain show. This spectacle, known as the Skyblaze Fountain Show, is the world’s latest-generation fire and water feature, offering a unique experience unparalleled globally. The synergy of flames dancing over water, accompanied by curated music, provides a captivating performance that leaves a lasting impression. 

Culinary Delights: Elements boasts a menu crafted around the four elements of life: water, fire, air, and earth. This thematic approach is evident in both their beverage and shisha offerings. Guests can indulge in meticulously crafted cocktails and fine wines, each designed to complement the lounge’s elemental theme. The food selection is equally impressive, with dishes that tantalize the palate and reflect the lounge’s commitment to quality. 

Service: The service at Elements is exemplary. The staff, particularly the hostesses, are noted for their genuine warmth and attentiveness. Their dedication to ensuring guests have a memorable experience is evident in their proactive approach, ensuring that drinks are replenished, and all needs are met promptly. 

Overall Experience: A visit to Elements Terrace Lounge is more than just a night out; it’s a sensory journey that combines visual splendor, auditory pleasure, and gastronomic excellence. Whether you’re seeking a romantic evening, a place to celebrate with friends, or simply a venue to unwind, Elements provides an unforgettable setting that encapsulates the luxury and innovation Dubai is renowned for.

In summary, Elements Terrace Lounge at Atlantis The Royal is a must-visit destination for those seeking an extraordinary lounge...

This is now the second time I’ve encountered this and it clearly reflects a pattern of poor service at Elements. We came for a simple coffee, yet the receptionist not only failed to represent the level of hospitality the UAE is known for, but actually made us feel unwelcome. She was not at her desk when we arrived, and despite more than 15 empty tables, she refused to seat us, hiding behind the excuse that everything was “fully booked.” Even when I offered to take a table, commit to the minimum spend, and leave immediately once the table was required, she declined and instead wrote my number on a scrap of paper, promising to call me in an hour — a call that, of course, never came. This is not only unprofessional but downright disrespectful to guests. Thankfully, we went to Ling Ling where we were received with genuine warmth and world-class service. Elements, on the other hand, has shown me enough: even if they offered me everything for free, I would never step foot in this...

Nice atmosphere, but that’s it! We arrived, nobody paid attention and offered a table. So, we found a free table. It was still dirty and I took a serviette and started to remove the cake crumbs…. The waitress noticed us, approached the table, without cleaning it, said : we have minimum consumption 250 AED per person… she repeated that several times. Of course, she even did not plan to clean the table. If you sit inside, in the lobby, min consumption is 150 AED per person. You are not allowed to order step by step: at once for the full amount. If you do not consume any alcoholic drinks, order 10 cakes to be allowed to sit there. Of course, the cakes, coffee and the rest is more than overpriced. But! Offer such awful service and attitude is a no go. Is it worth the effort? No! Do I recommend? No! To sum up: average cakes and coffee, very high prices, bad service. The only plus: nice atmosphere. Afterwards, it is very difficult...