Cheltenham East End Service Station. Arrived at this charging station at about 00:30am this morning. Attempted to start a charge with my Instavolt RFID Card, card wasnât recognised. I subsequently tried 3 Debit cards, the first 2 were business account cards, the response on the screen was âinsufficient fundsâ or similar, the 3rd had a response of âcard not recognisedâ or similar. I tried to call the â24 hourâ help line, and waited for 13 minutes for a response. Nothing. Very very disappointed that: The cards were not recognised, there were substantial funds in the accounts for the debit cards, and no possibility of insufficient funds. More importantly, a lack of response after 13 minutes in the early hours of the morning on a 24 hour help line.
In the past Iâve recommended Instavolt to everyone that has asked me about reliable EV charging. This is the second issue Iâve had in the last 3 months (the first wasnât as difficult a situation as this second issue). My confidence has taken a knock with this...
   Read moreQuick and easy to use with contact less payment. Loos and coffee available in shop . AGAIN. Instavolt machines being reliable..
A must add comment.. The loo in the shop is out of this world .. Finalist in some national competition.. seeing is believing. 10/10...
   Read moreThanks Instavolt. This charger came in handy. I could charge and get some refreshments. Instavolt offers the best EV chargers - fast chargers and always works. Looking to see more all around the UK. You are the best guys,...
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