There are a couple of bits of the JPG website which are grossly misleading, and you can waste a lot of time if you believe them:
• “ we dispatch Worldwide.” • “Need assistance or more information? email (deleted) we're here to help.
My experience with JPG is that they do neither of these things, and have wasted a lot of my time with me trying to have a dialogue with them.
I wanted to purchase 10 watt LED floodlights, and have been trying now for two weeks to hear from JPG if they can send them by Royal Mail to Africa.
I e-mailed to JPG “sales” on 08-Dec asking about sending the lights to me. Next day, Tim responded thus:
“these will be very expensive to post to you, it is looking around £25 to £30 per light.”
A visit to the Royal Mail website shows that when you put in the assumed weight, value, and destination country then Tim’s quotation is nonsense. I knew this anyway, because I had ordered two lights from Component Shop (CS) along with a charger and paid £17 postage for tracked airmail for the lot. I sent to “sales” proof of this with a copy of the e-mail from CS confirming my order.
I also sent a link to Bitsbox in Solihul showing their very competitive rates from Royal Mail (£9 max) for airmail parcels up to 2 kg.
A week later, on 16-Dec, after hearing nothing back from JPG I wrote again asking if they were going to accept an order from me. Again I have heard nothing, and now post this review on 23-Dec to warn others that JPG do not despatch worldwide.
I should point out here that I know that my e-mails to JPG have left my computer, gone out on the internet to Gmail, and seen the BCCs sent back to my hotmail account.
I should have been wary of JPG when I was setting up my account because the ONLY country which is accepted as a mailing or billing address is the UK.
I also know now that JPG will not respond to an enquiry sent through their website asking for a little bit more information on their products. I asked on 08-Dec about some inverters, and to date have not seen any response from them.
(Edited 2 days after posting to remove stuff blocking this from...
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