W. Armstrong & Son Vintage Clothing Emporium — Local services in City of Edinburgh

Saw a jacket in the window, asked to try on, was told they can't take out of the window. As I was visiting Edinburgh for the day, called the week after was told speak to manager next week. I called the manager and explained I am travelling from manchester just for the jacket. I was told they can't reserve over phone, I asked when it will come our the window, was told may be Monday or Tue but depends. This is not good to me as need time off work and to pay train fare. I explained this and the manager said there are others interested and won't take a payment now. So..on that note...can't be bothered with the crappy attitude and the extremely stupid policy that it's in the window and can't have. Their loss not mine. Another business can have my money. Very stupid in the...

I buy lots of stuff from this company. Love the vintage stuff. Can buy a pair of levis or wranglers for less than £20. And lots of other stuff but I bought 2 waistcoats for a friend but they were to small. No worries said I. I'll take them back and exchange them for something larger. No chance. They have a No return or refund policy. Not great when you are buying for someone else. I wasn't happy. Is there not a law that within a certain period you can take the goods back. Won't be going back. IVE spent a few Bob I there over the years. They've lost a pretty regular customer. Unless it's for yourself don't purchase for a friend, family...

I visited this shop (Cockburn Street) to look at a leather jacket and asked, politely, whether the price was negotiable. Instead of receiving a simple yes or no, I was questioned about why I was asking. Personally, I don’t think such a question needs explanation—price negotiation is common when buying second-hand items.

The staff member I spoke with, a woman with a shaved head, didn’t seem open to the conversation. As a general piece of advice, the customer is the one with the money, and basic respect should be shown at all times in any...