7 Star Cake — Local services in Great Britain

Very bad service, i went to order birthday cake (rashmai) yesterday, there was a lady at counter, and she took my order and after she was asking me if i want cake now than she can give me from the freezer (i guess that cake was there for few days) and i said no i want fresh cake and she said that fine we will make it ready on time. you can come and collect it, when i went to collect the cake there was different lady came to serve me and she said yes your cake is ready I thought the cake was inside but no she picked the same cake from the freezer which was already there when i went to give an order and I questioned that lady this cake was here already when i came to give order and i already told that lady i want fresh cake not this from the freezer and she said told me we will make a fresh cake and you giving me the same cake and after she went inside and come back and she said wait 30mins we can make you fresh cake but that was already too late and i already given them the whole day to make a cake but theyre didn’t, but theyre was trying to clearest the few days cake from the freezer, and SADLY i went without the cake, To All make sure when you guys going to give order also check freezer aswell otherwise theyre will give the same cake from few days, and unfortunately that was my...

Worst cake shop ever, they cheat you and you wont even know it, until you realise, its too late, it happen to me twice, first time when I order cake for my daughter 1st Birthday, I had requested some change on the cake and they ask me for extra charge which I paid them, but when I open the box at that party it was just as simple there was no changes what I had requested and paid for it. Second time when I had order for my niece birthday I had paid extra money to put cherry on it and they just put jam syrup on top to look like cherry and chocolate flakes was very lite coating on the side of it. Before I place my order I asked them will it be the same as in the picture and they said yes, why they cheat people like even the candle and balloon are of very low quality only to attract people but when you buy and open to use than we realise it's all fake product they sell.

So think before you plan to go there and buy anything. My both best celebration was spoiled by them. Even the staff are very rude and not friendly, they don't even know how to great people, straight away asking what do you want. The owner or incharge should take serious...

This is the first review I've ever done on Google, and it's sad to say that it's negative. No customer service skills and absolutely rude. Lies upon lies and they don't even try to hide it. The gentleman at the front has no customer service skills and is absolutely rude to all customers, no please or thank you, just "give it to me" or "write your message", and when you begin to, just "not the whole message", the lady in the back just lies and you can see it on her face and will over charge. Check what you're paying. Even if it's a penny extra. Family members from my house have bought cakes from this store, so I decided to give you a try, but after this visit, I won't be back and will take my business elsewhere. First impressions do count. Here's some advice; treat all your customers EQUALLY, FAIRLY and with RESPECT. If you don't care about this stuff,...