Leia Lingerie York — Local services in Great Britain

Started off alright on the Bras lovely woman,good fitting but when it came to hand washing the bras they didn’t last 5 mins,underneath where the wire is the material came away exposing the wire,took them back to the shop with receipts and the assistant said these have been in the washing machine no they haven’t she kept reverting to the machine throughput the complaint the bras are now being sent away for testing me felt uncomfortable and unbelieved,I would not come here again and spend over £30 on bras that don’t last a week,I’ve known people put bras in wash bags and Chuck them in the washer come out fine.Beware if they don’t believe you they will send the bras back with no refund or credit note all I can say is it’s they don’t want to refund you and they must have a lot of complaints and liars from customers about the bras that’s why they get tested.Faulty goods poor workmanship,we’ll see what the outcome will be but I think I know already they don’t believe the bras were hand wash never again would I go back here.On another note my friends daughter said she’s had bras from there and they are rubbish don’t last...

I just had fantastic customer service at Leia here in York.

As I know how important it is to regularly have your bra size checked I went to Leia. There was me thinking the band needs to be bigger as I put on weight but how wrong was I.. The band size needed to be smaller but the cup size went up... The wonderful Cynthia measured me, explained why she liked a bra I tried and then again why one didn't fit just right and she was the most patient person on her mission to find the best fit for me.

Anyway, I spent my money on 3(!) new bras as I am now aware that my whole collection is ill fitting. And when I asked what to do with old bras Cynthia told me that they will donate them to a place in Africa for women there. I don't know more details as by then I really needed to rush home. Let me also mention that Cynthia and the other ladies made me feel very comfortable, no awkwardness at all.

I highly recommend and will...

Whilst shopping in York about 4 to 5 years ago with my then partner who was looking for some underwear for the larger busted woman we came across your shop on entry the staff where very friendly and helpful and my partner left very happy. Over the years we always call in the shop to make purchases and have got to know Cynthia and Claire and Chevaugne. The staff are a credit to your company. Your staff appear to have a good knowledge of your products and styles which is shown when customers are coming looking for something for special occasions like weddings or evening events and know what products to recommend to the customer. One happy male who knows where to bring his now wife for her underwear and knows that she is being looked after very professionally. Thanks ladies keep up the...