Well, literally just left and won't be back next time we travel up to visit family. My partner ordered 2 cocktails using the app and after 25 minutes she went up to the bar to enquire. Woman, dyed hair and septum piercing was at the bar, explained that they were 'extremely busy and snowed under' and sorry about the wait.. (Wouldn't exactly say they were snowed under myself but OK) She said she will get the drinks made for us and they will be brought over to the table straight away and apologised again.

The drinks we ordered were actually sat on a tray at the bar which we'd noticed about 10 minutes earlier and obviously now we're hoping they weren't ours. My partner pointed that out just to make sure.

A waitress brought the drinks over for us around 10 minutes later. Guess what, they were the drinks from the bar! Ice melted, watery and not exactly very nice, maybe would've been nice 30 minutes ago but we will never find out now. So my partner was fairly annoyed about this obviously, which she told me about while we drank them (thirsty) but other than that initial annoyance we drank them and continued the conversations. Over comes the septum lady from behind the bar walking over like Liam Gallagher, clearly the waitress had mentioned it to her that we weren't exactly happy but we didn't even say anything to her, maybe it was our faces.

Well. She wasn't happy, she's very passive aggressive, short and rude. Embarrassing and shameful, especially in front of a group of people out enjoying ourselves on a weekend visit. She also said she was off getting us our crisps when my partner had walked away from the bar, which was rude.. but we didn't order crisps...? and if we did, where were they? They never arrived with the drinks. So not sure what that was about, unless she meant she was going to make us our drinks, which she actually did 20 minutes earlier.

I mean if she was angry about our reaction to receiving stale cocktails, she could've just gave us new drinks or something, but there was no actual complaint from us and certainly not towards her or the waitress.

But she was snowed under. So off the wetherspoons.