I've been a service customer of SB Stockton since 2019 having taken out a 3 year plan with them. Initially they provided a collection and delivery service which was very welcome but due to economic pressures this was unfortunately curtailed. In with the price was a wash and vacuum.Ive found the staff within the workshop and on the front desk to be very competent, experienced and knowledgeable. I recently had a couple of faults develop on the car which I'd researched through various forums and drew the conclusion that only a Peugeot dealership could have correctly diagnosed and repaired this in one go. It was very gratifying to be able to get it booked in, a diagnosis carried out and repairs carried out within a few days. Yes it was expensive, but when you break down the costs, in parts, discounts, skilled labour and vat, it was very good value. So long as I have a Peugeot, I'll continue to use...
Read moreExcellent experience from reserving to purchasing my new car from Simon Bailes Stockton. Ronnie rang me after making an enquiry online to reserve the car as i live so far away and didn’t want to miss out. Ronnie communicated with me and answered any questions I had before travelling up to view the car. When we arrived we were greeted by a lovely lady on reception (so sorry I didn’t get your name!) made my friend and I coffee and showed us to a comfy seating area while we waited a short wait for Ronnie. I was able to look over the car, took it for a test drive and didn’t feel pressured at all to make the purchase. Once I was happy we proceeded with the purchase which went very smoothly. Ronnie was an absolute pleasure to deal with, as were all the people we met there. Would highly recommend Simon Bailes Stockton and Ronnie. Many...
Read more⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience from start to finish! The team at Simon bailes Peugeot made the entire car-buying process smooth, transparent, and stress-free. They genuinely care about finding the right car for you, not just making a sale. Every step — from the first test drive to the final paperwork — was handled with professionalism and honesty.
My salesperson went above and beyond to answer all my questions, gave me a great trade-in offer, and even followed up after the purchase to make sure everything was perfect. The car was spotless, priced fairly, and exactly as advertised.
If you’re looking for a dealership that treats you like family and delivers top-quality service, Simon bailes Peugeot is the place to go. I couldn’t be happier with my new car and the overall experience. Highly...
Read more