American Airlines Flagship Lounge — Local services in London

Bumped from first class seat and AA won't assign me a seat until the gate, so not the happiest me but permitted to use the first class lounge within the American lounge ("H").

The first class lounge is reasonably spacious and comprises a full-service dining area with an à la carte menu. I had Eggs Royale (with smoked salmon) and a latte. The service is friendly and the area isn't busy at 6am. There's a breakfast buffet area and tables surrounded by seating. Then there's another raised seating area with perhaps 30-40 seats.

I'm unsure how many flights AA has in the morning but there are perhaps 50 people in here and it's quiet. There are windows along one wall but the ones nearest to me are opaque (and it's still dark outside) so there's nothing to see. Farther along, the windows are clear and it's possible to look out over the planes at the nearby gates.

If I weren't unsure about whether I'd be able to board my flight, I would have explored the other lounges. I think I should be able to visit the Cathay Pacific lounge but unsure about Qantas and British Airways. If you've more time and less stress, perhaps...

Superb lounge located in Heathrow, Terminal 3, section H. Great place to relax as you wait for a flight out and away from the caos of the airport. Comfortable space with lots of natural light. Different areas, including a Quiet Room, television room, and other work areas. The lounge also has shower facilities. Variety of cold beverages (soda, sparkling waters, coffee, beers) are available. The food offering varies. Breakfast offered warm dishes(eggs, ham, sausages, tomatoes) and cold (cereals, pastries, breads, yogurt). Great pastries! If you are looking for Wifi, the internet is fast and available. The seating is comfortable, with lots of areas to charge devices and phones. I especially large windows that allow...

This was quite the experience.

First, I was handed a mimosa when I walked in. I thought Warren was adopting me, given the service. There is a coffee machine with freshly ground beans but there is also the standard expresso/coffee machine if you like that.

So now the terrible part. A person collapsed on the other side while we were eating. Warren was calm, cool, collected. The one person who stood up to gawp he walked over to graciously offer him coffee. 100% keeping his head, and working to provide dignity to everyone. He treated everyone like a person, not a fare.

And now the mandatory photo of the coffee. Taken before anyone...