Bridge Bar and Eating House — Restaurant in London

I would have given less than a star if it were possible. When we arrived and asked to be seated one of the waiters just sort of pointed at a table and plopped down a menu. Our server came by (looking and reeking as if he hadn't showered in days. Not very appetizing) asked us what we wanted. When we asked for the shrimp cocktails he said "no shrimp" all while SITTING on the table next to us. We then tried to see what we'd like instead, but before we could tell him, he left. When we finally did get a chance to order we asked for a cheese and bacon burger, bangers and mash and a lemonade. Lemonade arrived first. It was completely tasteless. Basically it was water with a little lemon squeezed into it. My bangers and mash was served as a lump in what looked like a metal bath tub that was balancing oddly on a dinner plate. My husband's buger was completely dry. He didn't even eat most of it. Bangers and mash was swimming in gravy and prepared with no love. Throughout our meal we observed an argument between a customer and the manager. The couple next to us was told that the kitchen was closed after about 10 minutes of trying to catch the server's attention--same with the gentleman seated on the other side of us. When said gentleman asked to at least be served a glass of wine the server told him he'd have to get it at the bar himself. To which the man replied that another server had brought him his first glass. Server responded "well, he's not a server, he's just a host. So." And left. Worst dining experience I have ever had. I sincerely hope they are gone the next time I come...

First of all this is not going to be a nice message because this event happen to me just 20 min ago. Its 5:58 pm and i'm in Heath-row airport. I've BEEN here since 6:40 am in the morning and my flight is only at 9:35 pm. I went to your Bridge Bar and asked for a table where there is an European plug for my laptop, so a guy took me to the table and a waitress took my order. When i took out my Laptop and my plug to put it in there it didn't fit. I said to myself it's not the end of the World and went to the waitress and told her that i want to cancel my order because i was told here is a European plug and there was clearly not. She then replied that the order has already been put through. I then told her again my situation and said I do not want it because I cannot use my Laptop here and I was told I could BUT clearly I cannot. She then replied in a "snotty manner" that we are in England and not in Europe ( like i'm some sort of idiot ). I then told her again, I KNOW i'm in England BUT... the guy in front told me that here is a EUROPEAN Plug. She then replied in a even more "snotty manner" that this is a restaurant and not an electricity plant ( again like i'm some sort of idiot ). This second insult I did NOT take lightly and called her manager immediately. So I spoke to the Manager witch was nice and he apologized on her behalf ( witch she should have actually done herself in person ). If i could give zero stars i would, because this is one to many! I highly recommend to go...

The reason why I am giving a bad rating for this restaurant is because of the condescending front desk lady. I asked if I could get a table for one and then she was leading me to the middle but then I asked if I could be seated near the front corner as there were power outlets there I could use for my laptop. She immediately rolled her eyes and gave me the table. After being seated and settled, I looked at the menu and I wanted to order already. I was waiting for a waiter but then after 15 mins no waiter was coming (and it wasnt even a full resto that time), I raised my hand at the front desk lady and then she said to me like i was stupid "sir you have to wait for a waiter to come" and then I said but I was already waiting for 15 minutes. Do not go to this restaurant, their breakfast isn't even good. It's very bland - haven't tasted bacon like that , that is,...