Malvern Hills District Council — Local services in Malvern Hills

I think Malvern hills council are trying to update their telephone email system,bring it up to date,, perhaps a notification for customer services would be beneficial for all.with( AI)I think they will have this incorporated into the system as this invites newcomers,old comers,and helps us to engage with our council services alot better.AI? Is needed in this case.something positive to focus on,they are a very independent council.if I do say so myself i think they expect this of their constituents also.one thing I've learnt about them is that they do try, it's a haven MHDC council.most affluent councils in England like to be independently approached liaising is key., perhaps to be able in future to deal with queries, and will in due course,in their theory,it's having patience.a method to the madness going on !! in betterment to equip their phone system with AI I'm sure they will notify their customers young and old,.im very vulnerable and the council has actually helped this being the second attempt. Without them I probably would be on the streets,with a multitude of problems health wise, alone and very scared I'm very sick yet MHDC are saving my life from further ongoing trauma,I'm very ill and frightened, in surviving my trauma from domestic abuse within my own family.I thank u. MHDC u can only do somuch.our times we are living in are difficult, but we all need patience, approaching MHDC or in person better helps them deal with your queries, though I'm sure AI will be incorporated shortly to help service users, as opposed to mocking MHDC, I'd like to thank them, for their support, People whom find it difficult with telephone service, do goe into the office, it'll help'also you can bullet point other issues' there and there,perhaps if u take time out, to actually goes there, this is best,, and Walk) don't Drive if this is possible.! talk to you're council.councils all over the country are stressed out too.highly frightening the times we are all living in, the big reset? It is happening, all over the globe! give them time,to also!!,,instead of backbiting approach them you're council they, are here to help.Just the times we are living in! perplexingly, nothing' is in plain sailing never will be in plain sailing.so be patient.in this being a virtue majority,instead of the stress of ringing or becoming frustrated pop...

What a poor show this lot are. Contacted them to say when we had moved into our new home. The council tax bill was dated the month before. Contacted them again and heard nothing. No one answers the phone. Fobbed off to do there work for them on line. I was told it can take up to 6 weeks to answer an enquiry, and people shouldn't keep contacting them once their enquiry has been submitted. I ve got an idea. Why doesn't a human being, an employee of the council, email or call the enquiring person up and sort out their enquiry. Instead of leaving people in limbo. If I gave this service in my own job, I would be fired for not promptly serving a customer, and I deal with aerospace and top car manufacturers. I don't tell them they have to wait six weeks,and they don't need to contact me again because it's dealt with. It's cheesed me off to leave a detached property with a value of twice the one we've moved into, and pay council tax at band C when the old property was band A. Utterly ludicrous, and were paying that for a totally inept service. Good money...

This council have made it their mission to make it as difficult as possible for us to apply for any application involving housing, council tax or any other corrupt aspect of their regime I've got critical health issues and struggle filling in online forms, trying to work out their website links you need a degree in coding and getting to communicate with an actual Perosn has been abolished. Just because you waste public funding does not give you the right to take away our citizen rights to be heard by the people that's supposed to be...