The Range, Openshaw — Local services in Manchester

I visited The Range at Crown Point Denton for some plates I wanted to get to match some other purchased. We just needed a few more to match the set for Xmas. We were told they had none but Openshaw were showing 2. We went over there and on the shelf where they should have been was empty. I asked a man called Andrew who worked there and he was very helpful and said he needed to check the stock room. He came back saying none there but took my name and number and said he would ask a colleague later when she came on shift. I thought that would be the last we heard but later that night I received a message saying he had looked further into it and apologetically explained they couldn't be found. Me and my husband were gobsmacked as you never get this kind of help lately. Andrew certainly went above and beyond and is a credit to...

I was in the range on Thursday 6 dec I had the most amazing customer service from 2 members of staff .a item I wanted was checked to see if it was last one by a young man , then a lady I think was the manager helped me because the item I wanted I couldn't take at that moment saved it for me because it was the last one. I didn't get these people's names but they will know who they are I bought a large free standing mirror . I went back later that day to collect and once again great service bubble wrapped it for me. I sure did appreciate all this because I have been looking for months for the ideal mirror . Thank you the range Openshaw. 5 stars to you ...

Well I won’t be going to the Openshaw branch again Went there as it was the nearest store to me selling a floor lamp I wanted … 1 in stock it said online, when I got there I was met by THE rudest assistant ever … she quickly told me it wasn’t in stock, I said well it’s saying 1 online can you look for me…. She refused….I then went to the front desk and tried to get another assistant to help me, the original assistant came over and said “I’ve told you that light isn’t in stock” and I said you haven’t even looked

Rude rude rude … then went to Bury who couldn’t have been more helpful…. Openshaw you need to get your act together and train your staff in...