Bulwell Grill — Local services in Nottingham

Lucky to have the one star review. I’ve been a customer for the last six years. Today I recommended Bulwell grill to my partner who fancied a kebab! Best around in the midlands as I sold it. We waited over an hour for our doner and shish kebabs. We also ordered chicken wings and chips. The food eventually arrived. The doner meat didn’t even resemble meat more like thinly sliced plastic. The shish was tough and inedible. The salad was roughly chopped coleslaw which tasted like it came out of a jar and the chilli sauce was fresh out a chilli jam jar. The salted chicken wings were so salty they were too much to take. Ok the chips were edible so was the nan bread but unfortunately it all hit the bin. What a huge waste of money. Did I phone and complain yes I did but not to get the money back but to tell them how disappointed I was after such a long and happy experience of being their customer. Seriously do yourself a favour and don’t make the same mistake we did. A good £30 odd out of pocket and having to reorder or cook something at home. Not what you expect from a once a month Friday night treat! Sadly very, very disappointed Will never order...

DO NOT !! REPEAT DO NOT !!! Order form here absolute distrusting ordered 4 chicken nuggets and 6 chicken nuggets and a a garlic bread adding up to 11:00 wich I couldn’t afford so we ring again and ask to CANCELL the 4 chicken nuggets and the guy on the phone then respirated CANCELED it then took an hour to arrive the guy on the phone said the order would be 8 pound the driver then arrived and tried making us pay 13 pound we knew something wasn’t right and rang the place and he then he siad it was 11 pound and I then said well why are the prices changing the guy in the car began to become very Agated and rude and as I am young I was very uncomfortable and made it clear but he carried on being rude we then finnaly got our food after about 30 an hour and had to pay the price he didn’t give us the right order and instead added an another chicken nugget meal Instead of the garlic bread wich explains why the order was...

Absolutely shocking save your money and time and don't bother. They're always rude, never say sorry and have absolutely shocking customer service. I ordered my food and it was about 2 hours late, cold and they got my order wrong, they never even apologised.

A different time I ordered they forget my chilli sauce, I told them this and they completely just ignored me. There was no I'm so sorry about that here's your sauce on the house this time as you've already paid for it but didn't get it last time, nope there was nothing. So I paid for sauce that I never got.

Their food ain't even that great and is getting worse and worse. I for one will never be ordering from there again.

If there was minus stars I'd give them that but unfortunately 1 star is the lowest I can give them.

Save your money and time people and don't bother buying from here. Don't waste your hard...