United Supermarkets — Local services in Abilene

The store is wonderfully supplied but need to be more supportive of folks with obvious health issues and help with items and for needed bag assist. Also, I complimented several good things that I was impressed with at this store, as a visiting customer. No acknowledgement that compliments were even voiced at all was given, which told me, 'they' didn't even listen. I appreciate their concern with the register and getting people checked out in a timely manner but I felt I was just a number in line and needed to shut up and let them push me thru and out the door without what used to be courtesy bag service. (I am One with obvious debilities). Yes, I was asked but the basket I had at checkout was removed from the register stand, immediately without even offering it to increase my independence vs having to carry out my own heavy bags for myself Carts were scarce when I arrived and left the store and it was obvious I may have benefited from keeping my cart if I was expected to carry my own purchases. Perhaps, my concerns may improve once again to great service and attentiveness to each customers needs before pushing them thru lines to get them out the...

So I go to do some grocery shopping this morning, and have a coupon for $5 off $25. Helpful with this little excursion because payday is tomorrow and I'm basically broke but have to have a few things for dinner tonight. So I get to check out and hand over the coupon and they say that I can't use it because it's for a different store, same chain, different location. When I used a coupon for a different store, again same chain, at the South 14th location, they had no problem accepting it. I tried telling them to try and scan it and they refused. Even made snide comments about some of the items in my cart (it was lemonade for my kids as a treat). I was embarrassed, but didn't want to cause a scene so I left it alone. When the man was bringing my cart out he agreed it would've been nothing for them to take it. I will never go back there. It's sad that they only support there store instead of United as a whole. I'm getting anger again just...

Sign says bananas 4/$1.00. they want to argue I got organic bananas. There's no sign for the other 8 bunches of organic bananas their. I just wanted to let them know they either need to ring me up for my 4 banana or get a sign to help others. "I haven't had anyone complain before" that isn't what I am doing. I just wanted to let them know but no one cares. So the cantankerous older lady mistreats my already older bananas as she quickly puts them in the bag. I wouldn't of needed one if she asked. I'm only leaving this review not because of the missing sign, not even the way I was treated. I am leaving this review because of how none of the employees I interacted with 2 maybe plus the other who was walking by as I made eye contact. I hope Kroger cleans house since they bought all Albertsons/Safeway. If not, many training opportunities here. Need a time? 11:20 AM 12/29/23 (I did a quick audit right before deciding to buy more...