woof. — Local services in Abington

I brought my dog to this establishment for a, “grooming.” The owner of, “Woof”, herself, spoke with me regarding the services, and we both agreed it was going to be have to be cut pretty short. But it was left at that. When I returned to pick up my dog, she was completely shaved, literally down to the skin. I did not even recognize my own dog. She even had cuts on the side of her neck where the blade had obviously gotten too close to her skin. When picking her up, I was still so shocked upon seeing her that I didn’t really say much. But a few hours after returning home, and seeing the scratches on her neck, and assessing her all over, I called the owner of the establishment back. I asked why she would ever do such a thing, especially when the season is changing soon and my dog suddenly has no fur. I also informed her about the dogs neck. How there were cuts and scratches on the neck from the blade being so close and she tried to tell me that that was from matting. Never once did she own up to what had happened. Never once did she say I’m sorry. She did say “I’m sorry you feel that way”, over and over and over. She denied my request to get my money back. She’s rude and extremely unprofessional. Not to mention-this is the owner! Her name is Andrea. Not to mention the fact that my dog was there for literally over four hours. Which is way too long. Below, I will post a picture of the dog before, and a picture of the dog after. DO NOT TRUST THIS ESTABLISHMENT WITH YOUR...

My mom brought our dog here the other day for a bath and a haircut. When dropping off our dog she explains to the owner that she likes the dog with long hair and only a scissor cut. A few hours later she gets a call to come pick up the dog. When she got there, the owner told her to “be prepared. She’s very different.” They brought her out, completely shaved down bare, down to the skin. Everything except for the ears. In shock my mom left the place to pick me up. From the change of the dog I was so devastated that I broke down in tears. That night my mom left a voicemail to the owner to let them know what happened. The next day we noticed that she had nips with dried up blood scabs on her skin from the razer that the owner used on her. That day my mom called the owner about it and talk to the owner about it. The owner wasn’t taking her seriously and didn’t care very much about the situation and was even laughing. She was arguing with my mom about it, saying that she didn’t do anything wrong and we gave her consent to do it, which is completely false. She is extremely unprofessional. I would never bring my dog here again. Check out the before and after of what she...

Archie and Rosie our goldendoodles had their first groom with Woof. in Abington. Wow, were we thrilled when they got picked up. So much attention to detail in their groom and they looked just fantastic. The great thing about Woof. is that your dogs don't sit all day in crates in an assembly line of overbooked dogs. We've had that experience with other groomers but not at Woof. The dogs are taken in and worked on from start to finish and they are ready to go! We are very pleased with that and appreciate their attention to detail and making sure dogs get groomed during their time and not stuffed into a crate for hours waiting for the next part of their groom. Highly recommended, friendly, thorough and professional....