They’ve got the technical know-how of a wet napkin, and none of the usefulness. Franklin’s Appliance Repair is an absolute dumpster fire of a business. They sold me a dryer with a dangerously miswired power cord—not once, but twice. It kept tripping my breaker and instead of fixing their mistake, they told me to rewire it myself and refused to drive 20 minutes to help. I had to bring it to them myself. Spoiler alert: I had to call a licensed electrician who fixed their mess in 10 minutes.
These people are lazy, careless, and completely unprofessional. If you like wasting time, gas, and money while getting talked down to by folks who clearly don’t know what they’re doing—then by all means, shop here....
Read moreI saw where this business posted suggestions to try and help someone on Facebook with an electrical/appliance problem. Lots of businesses, would have tried to make a quick buck by recommending they come out to diagnose, with a service charge (even if the solution were simple). Very kind and neighborly!
One good turn deserves another, and all I have is stars :) Thanks for...
Read moreAmazing service! My 4 year old refrigerator circulating fan broke for a second time. Franklin’s came out within a day, was able to order the part with overnight delivery AND installed the part within hours of receipt. Service tech, Michael, was professional and even clean out the bottom of my freezer! Don’t hesitate to call Franklin’s! Forget those corporate services,...
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