Max Fitness North Augusta — Local services in Aiken County

I, along with many other members of Max Fitness, have become very disgruntled with the conditions of the gym. I joined two years ago and signed a two year contract. The manager at the time was Richard, who always greeted me, smiled, and asked how I was doing. The bathrooms at this time were clean. The cinema room worked, and the work out space that hosts Body Pump, Zumba, and other classes was air conditioned and clean.

Fast forward to today and I show up to the gym that has zero power. The manager "thinks" it will be back on in an hour. Clients couldn't work out in the dark, and those of us who came for a scheduled class were out of luck. The previously mentioned work out space that hosts Body Pump is in no simpler words A DUMP! The weights are all faulty and losing the sand out of them. The mats are torn, the benches have all kinds of stains and tears, and the floor has lots of hair, dust, and black spots. Refer to pictures below. The first picture is a wad of hair that's been on the work out floor for months. Yuck. The air conditioner isn't working so we have to rely on an industrial fan.

The outside of the gym was a safety hazard until just recently when it appears to have been fixed, but large chunks of debris were falling from the actual structure so caution tape was placed there as a quick fix.

I voiced my concern to the agent working the desk regarding the sandy weights and I was met with lip service stating she would let the manager know. I could have done that. As I tell my students at school, "results, not excuses." Where is my $34.95 going each month? What are our fees paying for because it certainly isn't the facilities.

My dilemma is that the instructors are terrific and so are the people in the classes I take as many of us are transplants from both Health Central and Gold's Gym. We like the classes and enjoy being there, but is it ultimately worth it to work out under filthy, unsafe, unsanitary conditions? My membership expired two days ago. I'm contemplating moving gyms unless the above items are corrected. And, I have a feeling that if I get a reply from management on this post, it will again be some blah, blah, blah excuse to appease me and others who are ready to move elsewhere. Do better. If not, I feel this is a slowly...

Positives about this gym: the people are great and it’s nice to have access to free weights. There is a lot of opportunity to reach your goals because it offers a variety of different spaces for your workouts. They also offer various classes and training in house which is great for people new to working out. The daycare facility has several options for your child including an indoor playground, a movie room, toys, and etc. Negatives- A lot of equipment is broken, there is a lack of some equipment (only one deadlift platform with no time limit), and a bunch of talk on fixing equipment with no action. With the daycare, I had a wonderful experience at first. The employees in there were incredible and my child loved going to the gym. Most of the employees now are very kind, friendly, and loving- my child very much enjoys when they are working. One employee never speaks (even when you speak directly to her) and sits behind the desk in the daycare. She never seems to actually watch the kids, just sits on her phone the entire time. I have heard SEVERAL stories about children climbing up on top of things under her watch and she doesn’t notice because she’s on her phone. The bathroom in the daycare facility has been broken for about 3 weeks. The solution to this issue is to pull me out of my workout in order to take my child to the bathroom rather than getting it fixed. I have gone to the gym 5 times this week and been pulled out my workout every single day, some days multiple times.

At this point, I am considering moving to...

This is a great establishment. I have never had to evacuate my home in my life. I guess there is a first time for everything. It is not a good feeling to be displaced. However when you are to have as many things as possible feel like normal life it helps put you at ease. One thing that I do every day is workout. So when I got to my friends home in North Augusta the first thing I did was start reaching out to local gyms. When I contacted Golds in North Augusta I asked them about passes and the first question they asked is have you been evacuated from your home due to the hurricane. I cant tell you how comforting it is to have a complete stranger ask me that question and then inform me that they have a special rate for those who have been evacuated.

When I went to Golds to get a weeks pass all of the associates from the desk to the trainers to the protein bar were all extremely friendly and accommodating. I told April agent that I prefer Rockstar instead of Monster for energy drinks and the non carbonated ones but I cant seem to find them in the area. To my surprise on my last day of working out she had brought me in the exact rockstar energy drinks that i love as a gift to me. How thoughtful was that. I will never forget this experience and I highly recommend for any work out fiend visiting the area to put them as first choice for working out for service reasons alone. Not to mention they have all the workout equipment you could want.

Thanks again APRIL and team for the unforgettable...