⭐⭐⭐⭐⭐ Absolutely Outstanding Experience – Every Single Time!
I can’t say enough about how amazing Smoke Crave is. From the moment you walk through the door, you are greeted with genuine smiles and the kind of customer service that makes you feel like family. The staff here are incredibly friendly, knowledgeable, and truly care about making sure you leave happy. They don’t just rush you through a sale – they take the time to listen to what you’re looking for, answer your questions, and offer helpful suggestions without ever being pushy.
Customer Service: The level of customer care at Smoke Crave is unmatched. Whether you’re a first-time visitor or a long-time regular, they treat everyone with the same respect, patience, and warmth. You can tell they truly appreciate their customers and value building long-term relationships. They remember faces, preferences, and even follow up on products you’ve tried before to see how you liked them. That personal touch makes all the difference.
Products & Quality: Their selection is absolutely incredible – from vapes and e-liquids to accessories and unique finds, everything is high-quality and well-stocked. They carry only the best, so you know you’re getting reliable products that deliver exactly what you expect. Every flavor I’ve tried has been spot on, fresh, and full of flavor. You can tell they take pride in curating the best for their customers.
Pricing: Let’s talk about the prices – you simply cannot beat them. They offer premium products at prices that are often better than anywhere else in the area. On top of that, they frequently run great deals and promotions that make it even more affordable to stock up on your favorites.
Overall Experience: What sets Smoke Crave apart isn’t just one thing – it’s the complete package. They combine top-tier customer service, unbeatable prices, and a product selection that’s second to none. Every visit is a pleasant, stress-free experience, and I always leave feeling like my business truly matters to them.
I will be back...
Read moreThe first time I went here, I had noticed how amazingly cheap and good quality the vape products were that they had in store, compared to other stores in both Aiken and Augusta! There is a variety of cartridges, models, and oils to choose from and those was what I was focused on. When I first got my vape here, it was a rechargeable pen plus CBD oil. The employee who served us was very informative and provided all the essentials to what vape I preferred. Even if the store does not have the item(s) you are looking for, they do an effort to order your item and have it there with their next shipment received. The store location is easily noticeable driving down the main road, with viable parking on the side, and many decoration lights. I like the arrangements of their hookahs and bongs that they have on display. The shop also closes much later (usually closes at 10PM) compared to other vape shops in the area. That makes it much more convenient, and I like it. I tend to look into the discount box of oils, as they range from $9 to $15 and are basically a full container. They also include military discounts so don't forget to show your ID!The only downside is no refunds or exchanges at all, so my fist choice could not have changed. But overall, if it wasn't for the fact that I am only staying in SC temporarily, I would be visiting this shop to get my cartridges and oils. I highly recommend this place to anyone living in SC or Georgia, and can make the drive up here. It is definitely worth it for the quality, availability and price of...
Read moreUpdate from a two star review: The owner of the business contacted me and let me know that they would be sure to do what they could to serve me the products I want in a timely manner. I'll admit that sometimes a business can just make a mistake. It means everything that a business has the integrity to own up to a mistake and do what they can to make it right. I've continued shopping at smoke crave since the owner reached out to me and asked me to come into the store to make it right and gave me the biggest bottle of my favorite juice as an apology.
Previous Review: I have given this store a ton chances mainly because the location is convenient. The last six or seven visits, they’ve been out of the juices that I need and I keep having to buy something I haven't tried before and, so far, each flavor has not been good and I have had to suffer through it or burn my money. I will not be back. I told the manager and many staff members that there are only 2 juices I enjoy and that I'd buy them regularly if they just kept it in stock, but no, something that simple that would guarantee them a regular customer was too...
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