Chez-Del Home Furnishings & Interior Design — Local services in Akron

Just had to share how much I am in love with the furniture I've purchased from Chez Del in Akron, Ohio!

Over the past two years, I've purchased a few fill in pieces for my bedroom, breakfast room, and even an entire living room of furniture at Chez Del's popular summer warehouse event. I've always known exactly what I wanted, having an interior design background myselfl, and been able to make decisions easily. However, it was the purchase of my family room furniture that had me baffeled for the first time. I just couldn't narrow my ideas and decide on the right style and layout. With the help of designer Becky Harrell, my furniture was delivered this week and I am thrilled.

Becky worked with me over a year and a half. She was gracious to quote multiple pieces, let me check out umteen samples of fabric and finishes, and never made me feel as undesisive as I knew I was being. She knew I wanted quality and I wanted a great price and so steared me to take advantage of the Chez Del fall upholstery sale. Becky came to the house and measured the room to put it into their design software and show me exactly how the furniture would sit in the room. We thought through all the fabrics and finishes and ultimately decided on a look that fit me, my family and our personality.

With tons of family showing up for Christmas, the Chez Del team kept a last minute delivery slot open for me, followed up with manufacturers, and made sure we had furniture for our company. The delivery guys (Keith and Joe) are top notch. I'm a little picky and they took extreme care to cover my floors and carefully placed the furniture; often making slight adjustments to my liking.

At installation, Becky informed me that the manufacturer of my sofas had left off a decorative feature I had ordered. Chez Del hired their furniture upholstery person to add the decorative features and handled the issue before I even knew about it. It was done perfectly and without my having to stress about it. That is excellent customer service!

Bottom line, the furniture business is a tough one these days as manufacturing has changed a great deal. It's not unusual for the retailer to have to answer to quality issues, delays in shipping expectations, and a whole array of customer satisfaction issues. And, retailers are doing all this at lower margins and more online competetors than ever. Chez Del, their personal touch and expertise, is a gem in this fast changing marketplace. I'll continue to support them and the...

Becky, was absolutely extraordinary from start to finish!!! What a treasure she is! She paid close attention to our needs and wants and designed our spaces perfectly!! She truly “got” us!! Additionally, she treated us with respect and appreciation which was refreshing and appreciated!! What a wonderful surprise it was when she showed up on delivery day, to make sure everything was set up exactly as she had planned it and that we were happy with everything! BTW We are thrilled!!!! Because she kept us informed about your sale, we were able to save a significant amount of money - which will enable us to buy more next year!! Following our delivery she followed up with suggestions for finishing touches - artwork, lamps and accessories! We never felt pressured - just, well taken care of and valued. Brandon and Keith gave us great service as well !! They were very polite and friendly - and worked beautifully with Becky! Great team! They gave special care and effort with each and every piece - patiently and meticulously setting everything up! Five stars ++++++ for sure - ten if we could...

After selecting the contractor for complete renovation of our Florida condominium, we turned our attention to the furnishings design needed for each room. Laura and I had no doubt about the person to contact, Tim DelMedico. From start to finish, with meetings in Akron and Naples, the patience, knowledge, and professionalism of Tim along with Anne Gorey resulted in a stress-free, wonderful selection process for our vision that exceeded expectations in style and cost. The diligence and outstanding customer service continued with their Florida-based partners for the delivery of all furniture, lighting, mirrors, and artwork, as well as installation of the custom drapes. And yes, Tim was at our condominium several times to supervise the deliveries and to personally hang the mirrors and artwork. Months after completion, with admiring comments by neighbors and friends on the interior design, Laura and I remain extremely satisfied with our decision to use the team at Chez-Del and highly...