I usually think judging a place by its reviews doesn’t tell you the full story. Only people who are dissatisfied will leave a review, so most places will have a lot of low reviews, and no reviews from people satisfied with their experience. I always planned to leave a review after I moved out, to give a good picture.
I lived here for almost 3 years. If you asked me my thoughts when I started living here, I would’ve given 4 stars. Nice grounds, my studio, though dated, was clean and nice. Occasional bugs, but no issues with pests. Staff were friendly and helpful, helped me out with a last-minute apartment swap.
Over time, though, the experience deteriorated despite their claims of improvement.
Pros:
Convenient location near interstates.
Nice grounds with amenities.
Prompt and proficient maintenance.
My studio apartment had a nice layout.
Friendly office staff.
Affordable covered parking ($20) with efficient enforcement.
Cons:
Surroundings are desolate and noisy, bordered by a cemetery and freeway.
Dirt patch between the parking lot and the walkways, when it rains this is mud.
Unattractive buildings, stucco has a faux-distressed look, apartments are dated, they could use updated cabinets, appliances, and windows.
The laundry facilities were bad, the machines barely worked, it was dirty and moldy. They’ve recently redone it, so this problem may be fixed.
Often gunshots in this area, and frequent police presence on property.
Humid apartment with poor ventilation.
Unpredictable water shutdowns.
In summer, cockroaches swarm the outdoor areas.
Inconsistent gate functionality.
Areas near the front office and clubhouse look much better than areas farther away.
Portal and utility billing was changed, now less intuitive, requires you to have a third-party account, the utilities are twice the price.
Apartments aren’t a great value, there are way nicer apartments for similar prices. (Try local property companies instead of multinationals like Greystar, find a better value).
Personal experiences:
Apartment above had a water leak, which came down through the ceiling in the bathroom and made the ceiling moldy.
Vinyl flooring had tears in it on move-in, had to clean thoroughly before move-in. The bathtub and sinks had holes and were rusting.
Scummy parking enforcement company, booting/tagging the car at 11:45 PM one day, and then trying to tow it the next morning and saying that’s “a day’s notice.” Really?
Office staff usually friendly, but there is one (woman with short, buzzed hair and glasses) who switches on a dime between being helpful, to condescending, unhelpful, and rude.
Background for the previous two points, some places don’t require registration stickers, they were trying to tow the car for expired registration. Tried to explain this to them, which they wouldn’t accept. Finally worked it out with the office, but then she insists the car has to be registered in-state, which is not required for out-of-state students. She wouldn’t even accept the state statute, saying, “I’m not reading that,” and made us go to the MVD (the guy behind the desk suggested we get legal counsel). After speaking to the MVD and school advisors, got it worked out with the property manager. Total waste of time and stressful experience.
My apartment rarely had pests, more recently, had cockroaches sometimes. Was also a black widow in the breezeway outside my door at one point, was concerning. But other residents I knew had extreme problems, and would wake up at night with cockroaches crawling on them.
I understand many of these problems aren’t something in their control, I won’t fault the property management for crime, the location..., but they could update and maintain their facilities better for the price.
I can't recommend you live here. If you have to, you can make it work. Try choosing closer to the front office, far from the freeway, and get reserved parking.
I now live much better for a similar price. You have better options, this place...
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