Edgar's Tree Services — Local services in Altadena

NOT RECOMMENDED!! DO NOT TRUST THEM This company did my neighbor's tree and I have an identical tree 10' away, 2 days later I called Edgar and asked for a quote but he insisted on looking at it in person again. I repeated it is same as my neighbors but he insisted he has to see in person...again so he set an appointment the next day at 2:00pm. The next day at 2 he was nowhere to be found so at 2:30pm I called but it went to voice mail, so I text. An hour later I called & text again, no response. An hour later I tried again, left voice messages text never replied. He left me waiting for him for 3 hours. I waited a week then called and text again, no answer or response. Another week passed and tried one more time, no answer so I left him a Yelp review, within 5 minutes he text me and asked why I left a bad review. I told he because he never showed up, called or text me. He told me he wasn't allowed to do work in our HOA, after explaining to him I had no HOA he said he would comer over to look at it. A few hours later he showed up. He gave me a price of $250.00 to trim our palm, I agreed but he said he couldn't do it until May 2nd. I said no problem. On May 2nd, once again he never showed up. I called & text, once again he ignored me and never replied. I tried a few times. We decided to wait a few days to give him the benefit of the doubt but no response. Edgar, at least have the decency to cancel an appointment, instead he left us waiting for hours and never showed, called or text me. Use caution when dealing with this company as...

Edgar looked at my small backyard for the work I wanted done, he didn't even have a pencil or paper with him. He said I'd have his quote that afternoon. Well he didn't send it but I gave him a couple more days then called him. He said he has the quote right there just give him an hour to send it to me. That was 4 days ago!!! I have not heard from him. That is not good to treat prospective clients like that unless he doesn't need...

Edgar was extremely nice in person sand seemed reliable. We established a price and start date. He did not show up and has not responded. Seems like other people are having similar issues. I was excited to have Edgar work for us but cannot trust him. At least respond to your potential clients....