United Supermarkets Pharmacy — Local services in Amarillo

The most horrible place you could go to for prescriptions. Go here if you want your health to decline. If I had to choose between going here or walk all the way barefoot and sunburnt to Bell street in the 100 degree weather, I’m already out the door walking gladly than to go back to that hell hole. When they tell my mother our family’s medicine is ready it’s actually not, or if the medicine is ready we’re missing an important medication that we asked to be refilled. Sometimes my fathers patches are not ready when needed. This is huge, my father has a broken back and hip. Today was the last time. Not only do the pharmacy techs have the worst, unnecessary, disgusting attitudes but they don’t even try to acknowledge a customer’s health that can be at risk, nor do they acknowledge the person who is talking to them and asking questions. Coming from someone who has worked in a pharmacy as well as my mother who has worked in the pharmacy for 32 years, folks this isn’t just some rude person complaining because my meds were missed. I see what they do, and how they treat people and what they could be doing to help people. This place needs help. Or you aren’t gonna be getting any from it much sooner....

The staff there are all so rude. I tried to schedule my second covid vaccine with them, and they refused to work with my schedule. My first appointment was scheduled at 6 pm, and at the time they told me I could go back again at 6 pm whenever the second dose was due. Then, a week before my second dose was due, they said I could only get it before noon because they only want their pharmacy student giving the vaccine, and she leaves at noon. I told them I work 8-5, so before noon doesn't work. They told me I would just miss the second dose then, and they hung up on me. FYI, I know there are two pharmacists there at any given time, and both are able to give the vaccine. You're not too good to vaccinate someone just because you have a P3 who can do it for you. Get over yourselves. That's just extremely poor...

My family and I have been coming here for over 15 years. I will be moving all of our prescriptions to Walmart. The pharmacist straight up lied to me. Yesterday I was told that they would be getting a shipment of my medication at 2pm today. Today, I was told if I wait 30 min my prescription would be filled. So I waited in the store. I was then told that they could only do a partial refill, to which I accepted. This was at 5:35. A few moments later I was informed that they legally couldn’t do a partial fill. So why was I asked? And that’s not true, they’ve done it in the past and I have google. If I was informed when I initially arrived, I could have called my dr and had the proscription moved, but the office closes at 5:30. woman behind the counter was great but the actual pharmacist has...