Fridge stopped cooling one morning; I am not a technician, but tried to test out some of the items I could to determine the problem. Came down to compressor or relay switch. Contacted this guy and left a voicemail detailing my problem (we live 10 mins from his business). Texted me at 7:30am saturday that thunderstorms typically short motherboard, unplug it for 10 mins and it should be good. Not sure where he got the idea that a thunderstorm was related, as we had no rain whatsoever when the incident happened. Texted him back and told him I thought it could be the compressor, but not sure. Said. ah well then its typically not worth fixing, buy another fridge. Never came to see what the problem was, never took the time to ask questions. When I pointed out sarcastically 'Well thanks for taking the time to at least come and look at it', says seems like I did a good enough job of diagnosing the problem myself. Unprofessional (as stated in other negative review on Yelp and elsewhere). Dont waste your time or money...
Read moreOur Sears washer quit working. The first thing I did was call Sears and they sent one of their guys out who looked at our washer and said basically-- this washer is old and therefore too expensive to fix so just buy a new one. But instead of doing that we called our friend of many years and the owner of Appliance Depot. He came out the same day and very quickly diagnosed that what our washer needed was a part called a wigwag. The part was literally less than $5. With that part replaced, our machine worked just fine and continued to give us many more years of service. So basically Hank saved us the cost of a new washer and all the inconvenience that would have entailed. (Mind you, this was some years ago. Is Sears even in business anymore? 🤓 But after reading the two or three bad reviews that Hank has received-erroneously-I am sure, I decided to share just one of our many happy experiences with him.) In my opinion there is simply no one better in the...
Read moreThis Christmas my wife and I had a house full of family visiting, which resulted in a great deal of laundry. On Saturday morning (the day before our trip out west) we finished all of our clothing and bed sheets and put those in the dryer. Well, the dryer did not work. We call Appliance Depot at 8:30 Saturday morning and talked with Hank. Hank asked us a number of questions about the dryer and told us he needed to check his truck for the suspected part and would call us back in about 15 to 20 minutes. True to his word, within 20 minutes we received a phone call and Hank said he had the part and he could stop by our home in about 30 minute. We agreed and about 30 minutes after he arrived the dryer was working. He stayed and answered all of our questions. Hank did an excellent job and the cost was very reasonable. We will use Hank and Appliance Depot again for any future appliance repair and we recommend him...
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