I have been a loyal customer of this establishment for over six years and have had nine different vehicles tinted here, in addition to getting car stereos and subwoofers installed. The consistently exceptional service and quality workmanship I have experienced at this place have compelled me to share my positive experience.
From the moment I step in, I am greeted with a warm and welcoming atmosphere. Sam, the owner, stands out as someone who truly cares about his customers. His professionalism and dedication to customer satisfaction are second to none. He has personally attended to my requests on multiple occasions, ensuring that all my needs were met. His immense knowledge and expertise reflect in the outstanding work his team consistently delivers.
Speaking of the team, I cannot speak highly enough of Ali, CJ, and Gus. These remarkable individuals are true artisans in their craft. With incredible attention to detail, they have consistently exceeded my expectations, no matter the complexity of the job. Their precision and skill are evident in the flawless window tinting and seamless stereo installations they have completed for me. Not only are they truly talented, but they are also a pleasure to work with, offering friendly and helpful advice every step of the way.
One aspect that sets this place apart is the warranty they offer. Knowing that my investment is protected by their comprehensive warranty brings me immense peace of mind. The team works diligently and efficiently, ensuring that every job is done to perfection. On the rare occasion that an issue does arise, they promptly address it with the utmost professionalism, leaving customers like me completely satisfied.
In summary, my long-lasting relationship with this establishment can be attributed to their exceptional service, quality workmanship, and remarkable team of experts. Sam, Ali, CJ, and Gus truly go above and beyond to ensure that every customer leaves with a smile. Whether you require window tinting, car stereo installation, or subwoofer upgrades, this place is the epitome of excellence.
If you're looking for professionalism, outstanding craftsmanship, and a welcoming environment, I highly recommend giving this place a try. Prepare to be amazed by the expertise and care they pour into every project. Trust me, you won't be disappointed.
Note: This review is based on my personal experiences and may not reflect the...
Read moreI had a problem getting my powered subwoofer (P300-12) to power on, and had Hollywood Sound do a clean install with my own cable kit and supplies. They did it for a decent price but I have issues with the quality of install.
First, I had Posi-Taps pre-installed into my unplugged factory subwoofer for the high level input signal that I had asked the installer to use, but he plugged the factory sub back in, took my taps out, and then spliced into the wires himself using electrical tape (with no heat shrink). It looks pretty bad.
Secondly, I already had every setting configured correctly. Once installed, I could hear him running the subwoofer at a high volume for several minutes. When I looked at the sub after installation, every setting was now reversed. Most importantly, the Gain was set to MAX. This concerned me and is a very poor practice that can quickly damage a subwoofer; you should always keep gain at 0 to start and adjust slowly from there only if necessary. Many new subwoofers even state in their manual not to exceed a certain volume until X amount of hours, just like you shouldn't hammer on a new car; I am nervous that this guy may have casually damaged my subwoofer.
Next, the Phase was now set to 180, and the Input was set to Low level (while using a High level input harness). Since it was set to Low level, it caused the subwoofer to play a loud tone while the car was turned off and no audio source was connected. Much more length of ground cable was used than necessary; there is several extra feet of ground cable coiled up under my spare tire. I also gave the installer 17ft of 8ga OFC wire and he probably only used half of it but did not return the remainder. He also didn't secure the sub in the trunk using the velcro straps I had provided for him. I feel like this guy didn't actually know what these settings do which gives me a terrible feeling in my stomach every time I think about it given what I paid for the install.
I don't believe the installation quality was worth $120/hr and would not take a vehicle here for an audio...
Read moreI had previously got 3 cars window tinted here 6-7 Years ago, and they still holding up. I decided to take a 4th car there recently, not sure if they sold the Biz or just the customer service depleted over the years. I walked in at opening and told a guy name Ali, I need my windows tinted all 5.I was quoted over the phone $240. He sai yes yes. I specified I jave no appointment, but can schedule one if his busy, he said not busy but leave it all day. I said no I can't leave it all Day, but can come back. Raison why I didn't want a rush job in between other cars. I stated ,I was a retuning customer, and had good reviews for them on Google, and things went south from there. Ali replied they don't car about google, or what people say on there, with a rude tone, then said he doesn't own Google. He continued, his business model goes from words of mouth. I replied ok. Then he says you leave car, I said non, at this point I was reconsidering do I really want to do business with a guy who doesn't care about reviews? He said he can schedule me now, I said non I will call you. He also did call someone on cell to confirm the quote I gave him. Customers aren't king here so proceed at...
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