Hensel's Ace Hardware — Local services in Arcata

This review is for the housewares/candy portion of the store: I was followed around the entire store and felt incredibly uncomfortable as if they thought i was going to steal something. I’m a student and don’t look particularly sketchy, though that shouldn’t matter when it comes to customer service. Extremely terrible shopping experience, particularly in their tiny candy shop area. I couldn’t look at a single thing on the shelf without the cashier walking up and peering over my should repeatedly asking if i was looking for anything in particular. Who is looking for anything particular in the candy section of a hardware store?? Just let me browse please. Super uncomfortable experience. I’ll be taking my...

It’s a decent hardware store, paint store, household item store (cleaning/kitchen/bathroom), and candy store. All these substores is really nice to have downtown so one can walk to get goods rather than go out of town. One of the best spray paint collections on the north coast.

I am not giving a higher rating because all the shade trees were removed and a very unwelcoming black metal fence was put in. The fence is not attractive and makes it more congested as a pedestrian trying to walk into their stores. Also the entrance of the main store was downsized to one where it was two before. These changes not only effected the shopping experience but the...

This is the hub of our little town! This store is owned and operated by a local woman and Mom and just an all around great person. Yes this is a standard hardware store... AND they also have an awesome paint department, a kitchen store, a nice selection of kitchen outdoor furniture and house plants and carry brand names like EGO and YETI. I also regularly purchase gifts here for friends young and old. A big perk of shopping here is knowing I am supporting a store that supports the community in return. Hensel's is always donating and sponsoring local events and even puts on their own in their parking lot. In short I recommend...