Shattuck Heights Hardware — Local services in Arlington

One doesn’t expect much going into a hardware store but I was blown away by how nice of an experience I had at this location. My boyfriend and I were immediately greeted upon entry and we were quickly guided to the section we needed. We browsed the store and were once again greeted to see if we needed anything, but not pressured.

When we arrived at the checkout line, there was one person being rung up and despite us having no problem waiting another 30 seconds to be rung up, another friendly employee offered to ring us up right away. He let us know about the freshly smoked hot dogs they were offering!

After checking out, we came to a booth with two different flavors of mini dogs and were told we could take as many as we liked. They were so delicious! The staff serving them were incredibly friendly as well. We left the store in a great mood and highly impressed by the level of service. Thank...

Because of health concerns, I called the store and paid for my purchase online, and then a very nice and helpful employee (who was wearing a mask), put the purchase in the trunk of my car, which I'd parked right in front of the store's entrance (there are about 3 spaces there). So, though I was sorry to read that one employee wasn't wearing a mask, I still love this place. And I hope these reviews encourage the employee to use a mask, especially since Covid cases are rising again in...

This place is a great community resource. I've been shopping there since moving to the neighborhood in 1983 and have bought tiny bolts and nuts of obscure size, paint, electrical and plumbing parts, a garbage disposal still going strong after decades, and a specialty snow removal sledge by special order. They have a lot of stuff and they know where it is, and they offer decent advice to...