Shop Smart Liquidation — Local services in Arlington

Part of my review has mostly to do with the system of order. Many items for sale have been opened and sealed several times, leaving the items incomplete. Perishable items are damaged, outdated, or close to being outdated, and too expensive. Is this a liquidation store or more so a retail store? I believe this store needs to restructure its liquidation plan cause it’s loosing its pizazz! Hopefully, things can improve but, customers that go there are used to the rule of thumb: (tear every box open until the insides are out, hog as many items as possible, set up a campsite and surround it with all the collected box items).

How does this business change customer habits? Do not ignore the problems and suggestions customers bring up. A little effort to help keep your customer base will reap benefits. I like shopping at liquidation stores like anyone else. And I’d like to continue shopping at this place but, I’m quickly loosing interest. Thanks for asking me to...

I have shopped at this store for a very long time. Saturday we went and purchased Eighty dollars worth of your merchandise. We were told that we were not allowed to open any boxes In the bins. Along with some of my purchases was a bug zapper And two bags of chips. When I got home, I noticed the bug zapper was broken and the chips were stale. We Immediately took them back to your store. The store would not refund me. Stating the fact that there is no refunds on bin items. I'm sorry but that's no way to treat your customers. There is no sign stating no refunds. How are you supposed to know if something works. If you can't open the boxes also you're selling food that is no good and you expect people to buy it. Fifteen dollars I just threw away. This is unacceptable and I will not be back...

This place is the best, new treasures found on every visit. The specials/prices/deals offered on any given day are what keeps us coming back multiple times a week. Thousands of new items to choose from, bins full of merchandise keep appearing throughout the day. Employees go out of their way to help with any question or concern.The name Shop Smart is on point. Don't walk, Run to this place for...