ALL TECH — Local services in Artesia

My husband went to this place to repair our son’s iPad mini 5. We were promised a few days. We took it in Sunday and promised Wednesday or Thursday. We never got any communication, it wasn’t done until over a week later. We called to ask if it’s ready, nope. We would get the promise of a call. No updates. He called again on Saturday, the guy sounded annoyed and defensive. And again promised to call. The third call my husband was angry because we are ready to report this place for stealing the broken tablet. What does the employee here do? He can’t stop laughing. My husband spoke to Roberto in the Long Beach store because this guy was unprofessional, again a promise of a call but nothing. We finally did get it back a week later and the battery dies faster. I read reviews about this place swapping batteries and selling them to other customers. This tablet was fine, it only had a cracked screen and now it can’t keep a charge when not in use. It was 74 last night, 8 hours ago and now? (While not used) it’s 7%. We have receipts to prove we are customers. So please don’t say you have no record. You should remember laughing to a customer’s anger and impatience. This place replaced the screen but also swapped the battery for a worn out one maybe on purpose or because we were “Karen’s”. I would recommend nobody go here. I would never again. There’s better, way better.

The response from the owner has no apology and they haven’t offered to change the battery back. I paid 130$ to get back a tablet that is now more useless after taking it to this “repair” shop. No name from owner. No accountability...

I don't even know where to begin with this place! First of all my phone was just worthless, lol. I mean I was running in the treadmill and it just slid from my hand and then little did you know, it got stuck on the side of the machine, screen was shattered. I was devastated, I came across this place, prepaid spot, and I asked if they could still fix it. Let me just tell you that the customer service was incredible! Then I walked in and left my phone in their hands, came back and my phone have never looked so brand new!! Literally just like how it was when I first took it out from the box! Honestly, the most reasonable pricing no one could beat! I will recommend this place to all of my...

They helped me pretty quick but unfortunately the speed came at a cost. I went in for a screen replacement, and my screen got replaced fairly quickly. At first sight it seemed like a perfect in & out procedure. But after a couple weeks my screen began to have problems, it would randomly shut off (the screen not the phone). I could hear notifications but see nothing. I simply had to restart the phone so it would turn back on. But now after a couple months, the screen touch sensors tend go out randomly. It still functions but I occasionally have to lock my phone then unlock it so I can tap & scroll again. I’m assuming it’s a small wiring problem with the connection. Hopefully the...