Devastated! After three months of ordering and returning just searching for THE dress I was at a loss trying to stay within a certain budget, with 3 weeks until the wedding I had no choice but to go to some dress shops. I had a very specific look I was going for. Nothing crazy or difficult, just plain white (no sparkling glittery stuff) mermaid silhouette with a low cut front. Very simple, right? I had actually found a dress matching this description (and in my budget) at David's Bridal 15 mins before coming to Best bride prom and tux....I just didn't want to make a mistake by buying the first dress I tried on. Unfortunately that Was my mistake! This place is doesn't care at all they push and manipulate until you don't know what you want. And there is this woman that will pass by and tell you that your butt looks great in every tight fitting dress you try on. I walked in and told them exactly what I was looking for (plain white, no glitter, mermaid, low cut front) they offered a glass of wine, and we began looking through the dresses. They didn't have anything matching the description but insisted I at least "try this one on" which lead to about an hour and a half in this store and somehow then them assisting me by figuring out the cheapest of the dresses I tried on. $1500 later ( 3x over my budget) I was manipulated into buying this puffy, glittery, eyesore! They even asked me to ring the bell and I responded by saying I really didn't want to....anyone with a soul wouldn't have done this. They knew I didn't like this dress, and I honestly don't know what kind of brainwash training they go trough or if they just took advantage of the stress I was under but I woke up the next morning in tears!!!!!! I immediately called and left a message. Then called again at 1pm when the website said they would be open. No answer until finally I get a call on Wednesday saying all sales are final and the owner is on vacation for 2 weeks call back when she comes back. That dress hasn't came out of the bag since it went in. And I'm so lucky that David's Bridal still had the first dress on the holding rack for me, my Grandmother bought me THE dress and saved my wedding. And when I was telling my story, the cashier knew exactly what store I was referring to and called them sharks saying she had a friend that use to work for this woman. This was the absolute worst experience of my life and now I'm out $1500 before my wedding. To sum it all up, these people are cold hearted monsters! They didn't care about making my day special they only cared about making a sell! If I can attach pictures of the dress I bought versus what I requested I will...
Read moreFound my dream dress here after the ladies in the shop telling me I would leave with something “completely opposite” of what I was looking for. First red flag. I try the dress on, unfortunately the one on the rack was too small so I decided to order it. I had the owner ( Denise) and the seamstress both with me and they took my measurements and agreed on a size that would fit me (they do this for a living and SHOULD know more than me, who was I to argue with their “expertise”). I pay $2600 DOLLARS for a dress and leave. They tell me it will take 2-3 months to come in. 2 weeks later they call and tell me my dress has been delivered. I make an appointment to come try it on and then about 10 minutes later they call back saying it was not my dress it was someone else’s. Second red flag. When my dress finally did come in it seemed like it fit, it felt right.. but it was nowhere close. The ladies in the shop told me “it was made for you”, “it fits like a glove”. During this appointment I had a chance to talk with the seamstress that works there and was trying to set up an appointment with her for a fitting only to get brushed off and handed a business card telling me to give her a call and leave my dress… when I was standing directly in front of her making eye contact trying to make an appointment..? (Probably because she noticed the mistake they made) Third red flag. I went to a seamstress to get it hemmed only to find out the buttons down the back of my dress had GAPPING holes between the buttons and the fabric when buttoned on me. They ordered the dress too small for me. I know for a FACT my weight has not changed ( I have an obsession with the scale). Nobody thought to tell me when trying it on in the shop?! The most amazing and devastating part about my dress is the top is a complete cut piece of lace.. there are no seams to let out to make the buttons fit how they’re supposed to and fill in the gaps. My seamstress tried to get ahold of Denise (the owner) but was told she was in vacation (this seems to be a trend reading the other 1 star reviews). I do not recommend this shop. THEY made a mistake and now are M.I.A when the problem they created came to light. The only good experience was my consultant Abrielle. She was very kind, but one good consultant vs the business practice is not enough. Weddings are stressful enough. Don’t let these people...
Read moreHad a great visit but I won’t be back and I’ll tell you exactly why. The overall experience was great, they were helpful, attentive, very sweet. The dresses are fine, nothing special (for bridesmaid) no dresses like that can be perfect. The thing that made me never want to go back is, like many other women and girls, I have self esteem issues. Always have. That’s not their fault, but in situations where you work trying to make people feel good with what they’re paying high dollar for you don’t lie to them but you definitely don’t make this worse. My consultant, I don’t even know her name and I don’t want to describe her, always helping me group my dress together. At this point no was getting frustrated because nothing was fitting correctly. The consultant then said “Which sport did you play?” Which caught me off guard since I’m a grown woman and immediately didn’t make me feel great. I responded since I did play sports when I was young and she says something to the effect of “your body grew into a muscular form and you will never fit right in these dresses” of course she didn’t say it exactly like that and hopefully didn’t mean it in such an awful way but it definitely implied that, In a haha joking like “man that sucks” type of way. In no way was she belittling me but no consultant should ever say anything such as “your body wasn’t made for these dresses”. Not only did she make me feel terribly but she then proceeded to cal out another consultant and also compare her body to mine and say she has this problem and it will never go away. Talk about making me feel pretty. I feel bad for the other consultant. Also I would like to say I don’t blame her for me not liking myself especially in these dresses but she made it much worse.Needless to say that’s why I...
Read more