Walgreens — Local services in Atascadero

5 STARS (love it) to the entire store and employees omitting Pharmacy 1 STAR (hate it) to the Pharmacy for keeping the Pharmacist Bruce Weis I love this Walmart EXCEPT for Bruce Weis, one of the graveyard Pharmacists. I have been filling here for a few years because it's convenient and open 24 hours. I can get what I need, I always find deals in the store and every employee has just been excellent in customer service EXCEPT BRUCE WEIS. I am a special needs patient who requires sensitive medication. Every time I go in (once a month to refill a regular medication), he treats me like I'm a drug addict for taking this specific med that is prescribed to me by a Dr. He NEVER looks at me. I have seen him nod his head (as he walks away from me) like he's disgusted to have to fill a med that he apparently has a personal opinion about. Today, he questioned the script written by the Dr. The SAME Dr. The SAME medication. The same MG/DOSAGE. All the info is STILL in the system. Again, as he walked away from me and his body language made it clear that I should be ashamed of myself for taking such a medication. I have spoken to the Pharmacy Manager once before and he seemed very concerned how I was treated. I spoke to the Store Manager who also feels the same but explained to me that the Pharmacy employees are not Walgreens direct employees He helped as much as he could. It seems there is nothing anyone can do. I don't think I'm the only one who has experienced this. This employee works graveyard so he is not under any supervision and apparently can't be accountable for his behavior towards certain customers. He's is a bully type. Sadly, I have to make an effort to make sure he isn't there when I need to fill my script. But should I feel that I need to? And if I get BRUCE WEIS this is what I have to deal with. Please do not mistake this Pharmacist for another who's name is also Bruce (bald and awesome). BRUCE WEIS does NOT need to be working with people who take special needs medication. He is harmful in his presentation, he is a poor representative to the medical field and he is not a customer service...

This store is so unorganized and slow. I used Walgreens in Visalia and they were horrible too. I recently moved here and transferred my prescriptions to the Atascadero store. What a mistake. I thought it was just a glitch with the Visalia store. I was wrong. The Atascadero one is just as bad, if not worse. If you use the automated service, they tell you they didn't receive the request even though they send a text verifying Rx. Then you get notice saying they are ready for pick up. You wait 30 min. in line and they tell you it's not available til next day. Last month they said they had no Rx for me, but when I showed them the notice sent on my phone, they hunt around and find it. O called in 3 personally last month, was told they'd be ready the next day. I go next day and they say they only had 1 rx that was called in! I talked to a human that time and they did take the request. How can they be so inept and stay...

Jennifer was extremely rude she needs to learn how to talk to customers I think she may be a little to comfortable with how she speaks to people at work. I called to ask about a prescription and the urgency to it she said when it was requested it was at a cut of period so I can ask other pharmacies around if they have it and then I could get it transferred to them I said okay. I called back to ask when it would be available at their pharmacy since the other ones don’t have it either. She got on the phone saying “didnt I just talk to you?” “I told you it would be here tomorrow after 4pm” “ or you can ask other pharmacies if they have it today” uhm first off even if she did tell me is that a way to talk to someone ? Secondly she didn’t mentioned it being ready after 4 the next day… always be kind because you never know what your customers have been through.. I’ll never do business here for...