Extremely rude, unprofessional, and unpleasant! I've been in this place quite a number of times over the years and I had always loved it up until last week. A friend of mine and I stopped in because she's fairly new to the area and I wanted to pick up some crystals and show her around the place. After looking around, my friend found a crystal she really liked and went to pay for it.
The woman behind the counter started talking with us about life, and it went really nicely and friendly at first... until she found out my friend was married to a man in the military. Not even a second after, the woman very loudly proclaimed in disgust, "Does THAT mean you're a REPUBLICAN?!"
My friend laughed nervously and said, no, she wasn't and that had nothing to do with anything anyway and the woman went off about how she hates the military, hates republicans, and spent another few minutes rambling off about how my friend must not recycle, hate the environment, and so on. This is DURING my friend purchasing an object from this woman's store.
After the purchase, the woman started telling my friend that she /must/ sign up for the eco-friendly club because "they're saving Athens from the military republicans" and it would "redeem her and her husband". That same time the woman's puppy escaped from the back room and jumped on my friend and tore her keychains off her bag. The woman said and did nothing.
We very quickly left.
This was one of my favorite places in Athens and I'm extremely disappointed that someone there would even think it was ok to berate ANYONE, not just a customer... especially for completely false assumptions about her character. I'm angry that one of the places that screams "peace and love" would be so vile.
I'm never...
Read moreStore was nice, loved the dog! I don't know much about crystals, but I was still able to enjoy the lovely atmosphere. Was one of my favorites, until one day when I got snapped at for wearing a backpack. Now, I wouldn't have minded if she had asked me to take it off. I wouldn't have even minded if she had been stern about it. But I would like to make it clear that she yelled at me AND my friend in front of around 10(?) people. This was extremely embarrassing, and we left shortly after. The owner (I presume) also told us about how someone had come in with a wheelchair and knocked something over. Again, I wouldn't usually mind because a backpack in a store with valuables was probably not the best idea, but a wheelchair? I would love to come back, but I defiantly think the store could use a remodeling or reorganizing just to be more accommodating to the disabled. There is a table right in the middle of the central walkway of the store full of valuable crystals, and I understand they might have a small area to work with, but a redesign or even just reorganization could do a lot for customer service and openness of the store! Otherwise, I will most likely be coming back (just not when I have a...
Read moreI usually love this store and the “vibes” are always good but today... today was a different story. I came in with a friend and I could just tell something was “off” in the atmosphere. As my friend and I continued shopping I noticed the owner and one of her employees in the back room having a tense conversation. I tried to ignore it but the owner was persistent on talking to this poor girl. (in the most horrible of tones! The owner saying how the employee wasn’t being nice today and she doesn’t understand why she is being so rude. (Everyone has bad days! Duh!) I got ready to check out and the owner and the employee were arguing in the front of the store, the employee was trying to tell the owner to calm down and that this shouldn’t be dealt with right here- or in front of the 10 other customers in the store. The negative energy that was put out by the owner was unbelievable. I left and the employee was in tears... I don’t think I will be shopping here again until the owner can deal with things in an appropriate and private manner without humiliating and degrading her employees....
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