S & S Appliance — Local services in Athol

Previously had purchased new washer dryer combo for S&S appliance, so happy with what they had to offer in terms of quality and pricing. Recently the expensive refrigerator/ freezer made by a cell phone company starts with “S” on its last legs after just a few years. Back to S&S again for a replacement, they were very helpful in determining exactly what I was looking for, I’m waiting for the order to arrive. Meanwhile, they REALLY stepped up and bailed me out of being in dire straights while I’m waiting for the new refrigerator to ship from manufacturer. This help when I needed it would not be found at the big orange box store, only at your...

They came out this summer and serviced my washer. They told me in order for the washer to work I had to buy a sump pump to pump the water out of the washer. He ended up telling me this wasn’t up to code after the fact. We spent $500 to get the washer running. Less than 6 months later the washer was broken again. He then said he would have to replace a completely different part. I refused to put any more money on a used washer and the worker was extremely rude. Would not recommend. Horrible...

I recently purchased a washer and dryer from S&S Appliance and was so impressed with their service that I went back today to buy a refrigerator after ours unexpectedly died. Their team is wonderful to work with—honest, flexible, and genuinely interested in helping their customers. The prices are fair, and it's great to support a local business that provides such excellent service. I highly recommend this shop to anyone in need...