I went here for a last minute purchase. I didn't want to go to Camp Creek and I decided to stop in here first, and go to the Wal-Mart on cascade if I had to. I found what I needed for my son BUT the staff had attitude! This one lady with short hair seemed annoyed every time I asked her something. She was sighing and huffing and puffing. When I asked her a question, she'd stop and it's like she had to think about if she wanted to answer and how she wanted to answer. At checkout there were 2 women behind the counter and no one in line. They stood back there sorting and moving and ignoring me. Finally, the one with the most attitude asked the other one if she wanted her to take me. She said yes and thank you. She said, nope, you're not welcome. What? Excuse me. Am I bothering you? Are we getting on your nerves? Is checking me out not a part of your job description? Crazy. I left but bought the pants. I decided to try that other 2 locations in tiger neighborhood next time. They need more training. The store is crowded...
Read moreWhen I decide to shop locally I received the worst service ever. I grabbed a bathing suit for my daughter that was hung on the clearance rack either way I didn't care the price but we didn't see any more like that one I went to the register and the cashier Male was not nice at all .. He asked me where I got the bathing suit from and I pointed to the clearance rack he then went off to say oh I know this is not clearance can you find another one And I said there is not. And he was like well this one cost regular price and I'm like what's the price? He said like 24 and I'm like ok. The point I'm making is the convo was uncomfortable as if I was asking him for a cheaper price .. he made me feel humiliated and I felt like he only treat his customer this way because the location is on MLK
I do well for myself $$$ and going to Citi Trends has always been affordable for. Please treat your customers better not all of them are bad. I will not be going back to this location.
Bad Customer Service!...
Read moreI purchased a pair of jeans and because of the covid situation, I couldn't try them on so as I was driving home I thought, hmm I probably should have gotten a larger size just to be on the safe side so I called the store and some hoodrat chick answered by the name of Tameka? Tymeko? something bland, so I politely and professionally greeted her and explained the situation and asked if anyone could check to see if a larger size was available and she quickly stated no! Our store is busy and I said okay thanks, is there a better time to call back and she says you can come in and find it yourself. Lol. Of course Tyreese! that was an option but the purpose of the entire convo was to prevent that being that she works there and onsite! What a clown. I hope with that stank attitude she has, she has another source of income because I can't see hr moving past retail. Do better...
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