I love this office! Everyone is kind, patient and informative. I transferred my policy from another State Farm office that was unprofessional, rude and lacked customer service and efficiency. This office helped me through the whole transition and their policies have kept me compliant with each property I’ve been at. Thank you all so much for being detailed, friendly and PROFESSIONAL. I want to add that I originally worked with Candace and she was a gem. This time La Keisha helped me and she was one of the best agents I’ve ever spoken with. I’m not sure where yall are finding these agents but please continue b/c they really are a rarity in these industries.
UPDATE!!! 04/03/25
STATE FARM HAS A CUSTOMER FOR LIFE JUST BECAUSE OF THIS OFFICE. Calling me to wish me a happy birthday??? WHAT?! It’s the small things that really matter when working with a company. This office needs to be the face of State Farm. The care, the professionalism, the ability to make a person feel valued as a customer?! You all are amazing. Whether I need renters insurance, home owners insurance or car insurance I will be choosing STATE...
Read moreI’ve been with Kwame for years. Kwame is extremely responsive and knowledgeable. Kwame explains insurance in terms that anyone can understand and Kwame takes great care of his clients not to mention, Kwame is an all-around good guy one of the nicest people I’ve ever met. Kwame’s staff is top-notch, knowledgeable, friendly efficient and responsive. This team knows what it takes to take care of a client. If you’re looking for insurance needs look no further than Kwame Tyler -State Farm Insurance.
Update:
A special shout out goes to team member Travis Hardy. After conferring with Travis as to my new goals and needs I envisioned with my insurance coverage, Travis collaborated with me in the most friendly, efficient and professional manner to attain said goals. Another highly satisfied client of State Farm's own Kwame Tyler and Team. Keep up...
Read moreCandice is an outstanding agent. She has been nothing but helpful since I got my auto and renters insurance with State Farm. She has helped me decrease my bill and she is very knowledgeable. She goes above and beyond to help her customers, and she is really patient. She takes time out of her schedule to address my concerns, and she listens intently and offers the best advice. It took me a long time to give her this google review because I did not know how to leave a review, and she walked me through the whole process and she was patient and understanding the entire time. I would recommend Candice to anyone looking for an insurance agent who cares. She is honest and transparent, and I don’t feel like a customer when I talk to her. She really makes me feel like I am family. Thank you to the best insurance agent Candice Lightbourne. You really...
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